Regional Property Manager, Receivership Portfolio

19d3f9f3-11a8-4371-a33b-7446c54209fc•Philadelphia, PA

1d•$105,000 - $115,000

About The Position

The Regional Manager, Receivership Portfolio is a strategic, highly operational leader responsible for stabilizing, transitioning, and overseeing distressed or newly acquired multifamily assets operating under receivership or similar special situations. Unlike a traditional regional role managing stabilized communities, this position addresses properties that may lack established systems, have incomplete staffing, or face significant operational, compliance, and physical challenges. The manager identifies barriers to effective operations and builds and executes plans to resolve them. The role leads complex takeovers, rebuilds site teams, resolves life-safety concerns, restores leasing and make-ready operations, addresses delinquency, and reports to lenders, ownership, receivers, and other stakeholders. It oversees multiple assets that may be at different stages of takeover, stabilization, compliance remediation, or disposition. The position requires hands-on problem-solving, sound judgment, and comfort working through ambiguity. The position also establishes core property operations and reporting infrastructure, oversees maintenance and vendor work, manages compliance and risk, leads staffing and talent development, directs collections and resident-related matters, and provides regular operational and financial updates to stakeholders. GoldOller acquires, develops, and operates multifamily communities across the country, with more than 40,000 units under management in 12 states and over $2.6 billion in assets.

Requirements

At least 3 years of Regional Manager experience.
Strong knowledge of multifamily property operations, including leasing, collections, maintenance, staffing, budgeting, and compliance.
Knowledge of Fair Housing Laws, Landlord-Tenant Law, and applicable local and state regulations.
Strong understanding of property compliance, licensing, inspections, and life-safety requirements.
Ability to assess complex situations, prioritize competing needs, and make sound decisions in high-pressure environments.
Resourceful, decisive, and comfortable working with incomplete or changing information.
Strong problem-solving and analytical skills, including the ability to develop and execute recovery plans.
Ability to manage multiple properties, including multi-state portfolios.
Strong organizational skills and attention to detail.
Effective leadership, communication, and relationship-building skills.
Proficiency with property management software and technology platforms.
Ability to prepare clear, concise reports and maintain accurate records and documentation.
Ability to build and maintain relationships with employees, residents, leadership, vendors, attorneys, lenders, receivers, and other stakeholders.
Valid driver’s license and insured personal vehicle required.
Personal cell phone required for communication with teams and leadership.
Willingness to work weekends or after hours during emergencies or escalated issues.
Ability to travel out of state and stay overnight when needed.
Professional appearance and demeanor.
Must live within a short driving distance of at least one asset in the assigned portfolio.

Nice To Haves

Regional Property Manager or multi-property management experience.
Experience with distressed, underperforming, newly acquired, or complex multifamily assets.
Experience with property takeovers, transitions, operational stabilization, or rebuilding property operations.
CAM, CAPS, or related credentials.
Bachelor’s degree in business, management, real estate, or a related field.

Responsibilities

Lead receivership and distressed-asset takeovers, including transition planning, takeover agendas, operational assessments, and stabilization plans.
Assess immediate property needs, set priorities, and develop measurable recovery plans for occupancy, collections, leasing, staffing, unit readiness, and compliance.
Manage multiple assets at different stages of takeover, stabilization, compliance remediation, or disposition.
Coordinate appraisals, inspections, court requirements, lender requests, and other asset-specific milestones; identify and escalate significant operational risks.
Establish core property operations after takeover, including management systems, online leasing, websites, payment processing, resident communications, and reporting infrastructure.
Restore leasing operations and implement strategies to improve occupancy and leasing velocity.
Conduct vacant-unit walks and prioritize unit work based on condition, leasing potential, cost, and urgency; rebuild make-ready and turnover capacity using vendors, temporary labor, and maintenance resources.
Monitor occupancy, collections, vacancy, leasing activity, unit readiness, and other key performance indicators; assist with budgets, financial monitoring, operational planning, and expense management.
Implement strategic initiatives and action plans, monitor tasks through systems such as Monday.com, and partner with senior leadership on operations, contracts, capital needs, and property strategy.
Manage licensing, certifications, inspections, municipal requirements, code violations, and other regulatory matters.
Coordinate resolution of life-safety and deferred-maintenance issues, prioritize repairs and capital needs, monitor compliance, and address risks affecting residents, employees, operations, or asset value.
Assess inherited employees, identify staffing gaps, recruit or coordinate temporary staffing, and rebuild property teams.
Coach and develop Community Managers and site teams; set expectations and performance standards; conduct interviews, evaluations, growth planning, onboarding, and appropriate performance documentation.
Review inherited vendor contracts and other agreements; source and manage vendors and temporary resources; oversee critical repairs and deferred-maintenance projects through completion.
Conduct property inspections and vacant-unit walks, monitor and approve purchase orders and expenses, and ensure emergency procedures and critical property needs are addressed promptly.
Lead delinquency and collections strategies, including eviction prioritization, payment-plan decisions, legacy balance reviews, and write-off recommendations.
Partner with attorneys on evictions, court proceedings, resident disputes, legal-aid matters, resident associations, and other legal issues; oversee escalated resident concerns, grievances, lease terminations, and legal matters.
Maintain resident communication and ensure resident-related activities comply with applicable laws and company policies.
Prepare recurring reports for lenders, receivers, ownership, executive leadership, and other stakeholders covering operational performance, staffing, capital needs, compliance, and stabilization progress.
Provide timely updates on property conditions, risks, completed initiatives, and recommended next steps; collaborate with stakeholders and maintain accurate operational, financial, compliance, and receivership documentation.

Benefits

12 paid holidays, plus a Celebrate YOU Day.
Up to 12 days of PTO in the first year, covering vacation, personal, and sick time, with accrual increasing with tenure.
Medical, dental, and vision plans for employees and their families, beginning the first of the month after 60 days of employment.
Company-paid Health Reimbursement Account.
Company-paid life insurance and Long-Term Disability coverage.
401(k) with a company match of 20 cents per dollar saved, on up to 5% of pay.
Paid maternity, adoption, and parental leave after 2 years of service.
Paid bereavement leave.
Company-paid certifications and licensing.
Complimentary access to GoldOller community amenities, including pools, fitness centers, and wellness classes.