Regional Property Manager - Houston, TX

Greystar Management Services•Houston, TX

About The Position

The Regional Property Manager oversees the overall performance and profitability of a portfolio of properties in a designated region. The role develops and implements property management strategies, supports tenant satisfaction, and optimizes financial returns for property owners. It coordinates and leads property management teams, collaborates with stakeholders, and maintains awareness of regional real estate market trends. The role monitors property and portfolio performance against operational, financial, and business goals; manages budgets; and reports on financial metrics and market trends. It oversees leasing, tenant retention, maintenance, physical property standards, regulatory compliance, and risk mitigation. The position also works with community managers and regional support services leaders to improve asset and team performance and implement operational initiatives.

Requirements

  • At least 3 years of relevant experience.
  • Proven experience in a leadership role managing diverse properties.
  • Proficiency with property management software, preferably Yardi and/or RealPage.
  • Proficiency with word processing, spreadsheet, and database management applications for reports and employment documents.
  • Strong financial acumen and analytical skills.
  • Excellent communication and team management skills.
  • In-depth knowledge of real estate laws, regulations, and market trends.
  • Ability to create and manage stakeholder relationships.

Nice To Haves

  • Bachelor’s or master’s degree from an accredited college or university, preferably in business, real estate, or a related field.
  • Real estate license; required in specific markets and otherwise preferred.
  • Industry certifications such as CPM, CAPS, or CAM.

Responsibilities

  • Inspect properties and review financial, market, and operational reports to assess performance against established goals.
  • Develop and implement action plans to achieve portfolio and individual community operational, financial, and business performance goals.
  • Collaborate with community managers and regional support services leaders to improve asset and team performance.
  • Implement local and national operational initiatives, champion change, and ensure revised protocols are adopted across properties.
  • Oversee budgets and ensure financial targets are met or exceeded.
  • Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management.
  • Foster positive tenant relationships and address tenant concerns promptly.
  • Implement tenant retention programs to minimize turnover and vacancy rates.
  • Collaborate with leasing teams on marketing strategies and targeted leasing efforts to maintain optimal occupancy.
  • Oversee maintenance programs to keep properties well-maintained and compliant with regulations.
  • Conduct routine site and safety inspections to ensure property appearance and physical condition meet company and owner standards.
  • Communicate property concerns and capital requests to support the physical upkeep of portfolio properties.
  • Implement preventative maintenance plans to extend asset life.
  • Monitor local, state, and federal regulations and ensure properties comply with applicable codes, laws, and regulations.
  • Identify and mitigate property management risks and ensure appropriate insurance coverage.
  • Conduct market research and analysis to identify property improvement opportunities and track market trends.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee medical coverage for employee-only enrollment.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
  • Birthday off after one year of service.
  • Additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Possible quarterly or annual bonus for corporate positions, based on individual and company performance.
  • Possible weekly, monthly, and/or quarterly bonus for onsite property positions.
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