Regional Property Manager - LIHTC

The NRP Group LLC•Tampa, FL

About The Position

The Regional Property Manager leads employees and manages operations across a portfolio of properties in various phases of development, construction, and lease-up, under the direction of the Regional Vice President of Property Management. The Florida portfolio initially includes two new lease-up properties in the Kissimmee and Sarasota areas, with additional properties expected. The role is accountable for portfolio financial and operational performance, staffing, compliance, property planning, resident selection, maintenance, and reporting. It also coordinates with community teams and company departments, represents the portfolio to external organizations, and works with Construction and Development representatives to coordinate activities and resolve issues. The position’s objectives include achieving portfolio financial targets, maximizing income and controlling expenses, maintaining staffing levels, delivering timely and accurate reports, keeping employee training and resident recertifications current, and meeting occupancy and rent-collection goals. The role is also responsible for timely, compliant lease-ups and unit qualification, and for conducting thorough inspections of each community at least twice per calendar year.

Requirements

  • At least 5 years of property-management experience.
  • Recent experience in a Regional Property Manager or Director role.
  • Strong experience with market-rate communities.
  • Working knowledge of applicable Landlord-Tenant Laws, Fair Housing Regulations, IRS Section 42 LIHTC, and other laws related to property-specific guidelines and occupancy standards.
  • Strong computer skills, especially with Microsoft Office.
  • Valid driver’s license.

Nice To Haves

  • Bachelor’s degree is highly preferred.
  • Knowledge of YARDI software.

Responsibilities

  • Manage communities to achieve financial and operational targets and complete asset-plan items.
  • Monitor employee and community performance, conduct annual performance reviews, communicate expectations, and provide team direction and motivation.
  • Manage community compensation matters, including wages, salaries, bonuses, incentives, and commissions.
  • Ensure community procedures are followed and monitor performance at both operational and portfolio levels.
  • Ensure integrity of community application and file approval processes.
  • Monitor community financials, review variance reports, and review financials regularly with Community Managers.
  • Work with Community Managers to prepare annual budgets and property plans.
  • Approve community vendors, purchase orders, and expenditures.
  • Conduct regular physical, operational, and file-review inspections of communities.
  • Manage portfolio rents, resident-selection criteria, collections, and related procedures; make adjustments as appropriate.
  • Manage portfolio vendors, including collections agencies and legal representation, and monitor their performance.
  • Recruit, interview, and hire Community Managers and Maintenance Managers; approve community hires and ensure new-hire paperwork is delivered to Human Resources.
  • Support Community Managers with resident, supportive-services, vendor, compliance-approval, and other operational issues.
  • Meet regularly with community staff and ensure weekly community meetings are held.
  • Coordinate portfolio activities with Training, Marketing, Compliance, Accounting, IT, and HR.
  • Ensure the Regional Maintenance program is carried out throughout the portfolio and work with the Maintenance Director and Regional Vice President to improve it.
  • Prepare and deliver required regional portfolio reports.
  • Initiate portfolio programs, procedures, or practices as directed.
  • Represent the portfolio with apartment associations, local PHAs, and state agencies as required.
  • Coordinate pre-lease setup for new communities, including hiring and training staff.
  • Coordinate, manage, and monitor community audits by syndicators, state agencies, and other parties.
  • Participate in senior management and regional team meetings as required.
  • Represent the portfolio in coordinating activities and resolving issues with Construction and Development representatives.
  • Work toward portfolio targets, including 96% occupancy and 96% rent collections, lease-ups completed within 12 months or less, timely unit qualification, current recertifications, and completion of employee NET training within 30 days.
  • Perform other duties as required.

Benefits

  • Commission and bonus opportunities
  • Paid vacation and sick leave
  • 11 paid holidays
  • Paid maternity and parental bonding leave
  • Short- and long-term disability
  • Medical, dental, vision, and life insurance
  • 401(k) match
  • Training, certification, and growth opportunities
  • Employee referral and recognition programs
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