Sr Property Manager / LIHTC

Gates Hudson & Associates•Washington, DC

8h•$95,000 - $105,000

About The Position

The Sr Property Manager / LIHTC is accountable for all property operations and coordinates people, activities, and resources to achieve objectives established by the Regional Manager and property owner, including maximizing occupancy and property values. The role also trains the Assistant Property Manager to assume the Property Manager’s duties during absences. The position conducts business in accordance with company policies and procedures, applicable federal, state, and county Fair Housing Laws, the Americans with Disabilities Act, and other laws pertaining to apartments. Responsibilities include financial and budget oversight; hiring, training, supervising, and evaluating on-site staff; managing resident applications, leases, records, and communications; carrying out leasing and accounts receivable tasks; marketing the property and supporting resident retention; coordinating maintenance and property inspections; and promoting safety and security. The role requires affordable housing and LIHTC experience, experience managing 500 or more units, and at least seven years of experience as a Property Manager or Regional Manager. The position pays $95,000–$105,000 USD.

Requirements

Affordable housing experience.
LIHTC experience.
Experience managing 500 or more units.
High school degree or equivalent certification.
At least 7 years of experience as a Property Manager or Regional Manager experience.
Ability to work independently and as a productive member of a team.
Knowledge of landlord/tenant, ADA, and fair housing law.
Ability to lead, develop, and mentor a team.
Ability to organize and coordinate work efficiently, set priorities, and motivate others.
Strong customer service background.
Excellent written and verbal communication skills.

Nice To Haves

Tax Credit experience.

Responsibilities

Assist with preparing the annual budget, stay within budget guidelines, and ensure expenditures are consistent with the owner-approved budget.
Control purchases, use approved vendors, process and submit invoices weekly, and maintain and reconcile petty cash.
Implement rental payment policies and pursue delinquent accounts.
Hire and terminate on-site staff with Regional Manager approval; train, motivate, supervise, and evaluate staff; review and approve timesheets; and conduct employee onboarding and ongoing training.
Investigate and respond to written resident complaints.
Control applicant qualification and approval processes, ensure lease accuracy and compliance, and maintain office files and records according to company policies.
Coordinate with vendors and contractors on scheduling, billings, vendor relations, and insurance certificates.
Prepare rent increase group edit lists for Regional Manager approval; review correspondence; attend corporate management meetings; and conduct on-site staff meetings.
Provide clerical support, including typing, filing, reports, telephone coverage, and daily report closeout.
Complete lease applications, verifications, lease paperwork, addendums, guest cards, prospect follow-up, and related records; notify prospects of application results and accept rents and deposits.
Maintain accurate records, logs, and operating data; produce daily, weekly, and monthly reports; and periodically inventory office supplies.
Follow accounts receivable checklists and calendars; collect, verify, post, and deposit resident payments; and contact delinquent tenants and follow up on unpaid balances.
Review delinquency and prepaid reports, submit corrections, assess charges in accordance with leases and applicable regulations, and issue required nonpayment notices.
Forward delinquency suit lists to attorneys and, when necessary, testify in court concerning delinquent judgments and possession litigation.
Review move-in accounts and recurring charges; reconcile security deposit returns and move-out accounts; prepare financial disposition forms; and process vacated-tenant bad debt for collection when needed.
Welcome and show the property to prospective residents, handle incoming calls, complete paperwork, review advertising, promote referral programs, and suggest marketing and resident-satisfaction improvements.
Maintain positive customer service and goodwill; review notices to vacate and attempt to retain residents; and conduct move-in and move-out inspections.
Supervise routine maintenance service and follow up to confirm resident satisfaction.
Walk and inspect the property regularly, check vacant apartments, coordinate timely unit turnovers, monitor and schedule maintenance, and oversee preventative maintenance and energy management programs.
Provide feedback during emergencies, complete incident or accident reports, ensure workers’ compensation claims and paperwork are handled, and promote property safety and security.