Palmdale USD Regional Program Manager

Elevo•Palmdale, CA

9d•$70,304 - $73,500•Hybrid

About The Position

The Regional Program Manager (RPM) owns program execution across a portfolio of school sites and is responsible for delivering a high-quality student experience through staffing, training, coaching development, and site operations. As the primary field leader, the RPM prepares and supports coaches through ongoing development and in-field coaching, while ensuring consistent delivery aligned with Elevo standards and district expectations. The role also serves as the primary contact for site-level partners, building relationships with school staff and principals to maintain alignment, responsiveness, and satisfaction. The role is based in Palmdale, California, or the surrounding area, and is hybrid: approximately 75% in person in the field and 25% remote. The RPM maintains an on-site presence three to five days per week and travels between sites. The position requires passing a DOJ and FBI Live Scan background check, obtaining TB clearance, completing Mandated Reporter Training upon hire, and meeting the physical demands of an active program environment. Elevo’s mission is to improve student well-being and help students look forward to coming to school. Its WASC-accredited curriculum supports social-emotional learning through physically active games, sports, and enrichment in arts, humanities, and STEM. Programs include Expanded Learning Opportunities, before- and after-school programs, and summer and intersession programs.

Requirements

2–4+ years of experience in program leadership, education, youth development, operations, customer success, or people management.
Experience leading teams through coaching and feedback.
Strong communication skills and ability to engage internal teams and external partners.
Ability to manage multiple priorities in a fast-paced environment.
Comfort working in school environments with regular site visits.
Reliable transportation and ability to travel between sites.
Must pass DOJ and FBI Live Scan background check.
Must obtain TB clearance.
Must complete Mandated Reporter Training upon hire.
Ability to meet the physical demands of an active program environment.

Nice To Haves

Experience in TK–6th education, afterschool, or expanded learning programs.
Experience facilitating training or professional development.
Bilingual ability; Spanish is preferred in some regions.
Proficiency in Microsoft Office or Google Workspace.

Responsibilities

Own program quality across assigned sites and ensure alignment with Elevo standards and district expectations.
Monitor program health, including staffing, training effectiveness, student engagement, and partner feedback.
Ensure consistent execution of standard operating procedures.
Maintain an on-site presence three to five days per week to support coaches and ensure program quality.
Prepare coaches for field execution through hands-on training and real-time support.
Reinforce training through in-field coaching aligned with Elevo’s instructional approach.
Observe, model, and provide feedback to coaches to improve performance and retention.
Serve as the primary contact for site stakeholders, including principals and school staff.
Build strong relationships with school partners to ensure alignment and a positive customer experience.
Resolve site-level concerns proactively, promptly, and professionally.
Model expected standards with visible presence and credibility.
Coach team members with empathy and intention, adapting approaches to support individual performance.
Navigate conflict and difficult conversations professionally, fairly, and with care.
Build an engaged team culture in which coaches feel supported, challenged, and accountable to a shared mission.
Recognize and celebrate team wins, share credit, and take ownership of setbacks.
Represent Elevo’s values consistently and professionally in partner interactions.