Manager, Regional & Program Operations

Teach For America•RI - Rhode Island, RI

5d•$29 - $38

About The Position

The Manager, Regional & Program Operations and Communications provides operational and logistics support for Teach For America Rhode Island’s regional team and corps member program, and supports regional communications. The role plans and implements regional Pre-Service, Practicum, and in-year corps member training; manages the regional field office’s operations; coordinates with building management; and helps ensure smooth team meetings, local gatherings, and board meetings. It also supports the regional communications strategy, including social media and stakeholder communications. The successful candidate will create and execute detailed project plans, manage competing priorities in a complex and evolving environment, and establish clear systems for workflow and communication. The position includes coordinating events and program milestones, managing budgets and vendors, supporting corps member licensure and certification processes, maintaining organizational calendars and planning systems, and improving internal workflows. The role requires at least one day per week in person and occasional evening or weekend work.

Requirements

At least 2 years of related experience.
Strong organizational skills and attention to detail.
Experience in project management and internal and external communication.
A track record of achieving results while managing multiple large-scale projects simultaneously.
Office administrative experience, including lifting and transporting up to 30 pounds.
Deep commitment to ensuring every student has the opportunity to attain an excellent education.
Deep investment in Teach For America’s core values and mission.
Ability to prioritize the most important work amid many workstreams and adapt to sudden shifts or new requirements.
Belief that streamlining operations contributes to a better constituent experience by elevating the benefits of interactions and next steps above systems and basic compliance.
Availability to work in person at least one day per week.
Willingness to work occasional weekend or evening hours.

Nice To Haves

Experience in customer service.
Social media management experience.
Experience with professional written communication.

Responsibilities

Oversee day-to-day operational systems for the region.
Track budgets and handle financial processing; coordinate contracts, vendors, and reimbursements.
Maintain systems for planning, documentation, and workflow.
Partner with the Executive Director on operations for team culture-building activities, retreats, and stepbacks.
Post to regional social media accounts with guidance from the National Communications team and Director, Development.
Communicate with Teach For America Rhode Island stakeholders, including corps members, alumni, board members, and community partners.
Plan logistics for regional events, convenings, board meetings, and corps member programming.
Support corps member licensure and certification operations by compiling applications and tracking and monitoring compliance.
Identify opportunities to streamline systems and reduce operational friction.
Implement tools to strengthen team efficiency and improve internal workflow.
Ensure processes are clear and consistent.
Coordinate across teams and maintain organizational calendars and planning systems.
Support internal communication and coordination, and help keep deadlines and deliverables on track.
Participate in corps member hiring events, corps member acceptance confirmation, regional staff recruitment and talent cultivation, regional team meetings, and corps member pre-service.
Provide operational and logistics support for regional training and program activities.
Perform office administrative work that may include lifting and transporting up to 30 pounds.
Work occasional evenings or weekends as required.