Regional Pharmacy Operations Supervisor (Hybrid)

Florida Cancer Specialists•Florida - Remote, FL

5d•Hybrid

About The Position

The Regional Pharmacy Operations Supervisor oversees pharmacy operations within an assigned region, supporting clinics from Jacksonville to Boca Raton, Florida. This hybrid role supervises the regional pharmacy trainer, including developing training plans, addressing training-related issues, overseeing training documentation, and providing trainer coverage when needed. The supervisor also supports change and project management and works with pharmacy operations leadership to implement quality assurance programs. The supervisor supports company financial goals through responsible inventory management and ensures clinic charge compliance in the assigned region, working with the Pharmacy Operations Manager to track compliance rates. The role supports clinic recruitment and interviewing of pharmacy staff when requested, conducts random clinic assessments to verify pharmacy process compliance, and monitors and updates policies and procedures to reflect regulatory changes. The position requires regional travel to satellite offices and offsite meetings, and includes weekend on-call rotation.

Requirements

Registered and Certified Pharmacy Technician (CPhT).
Certified Compounded Sterile Preparation Technician (CSPT).
High school diploma required.
Minimum of three to five years of pharmacy technician experience.
Valid state driver's license for travel to satellite offices and offsite meetings.
Comply with the company Driver Safety Operations and Motor Vehicle Records Check Policy.
Provide the declarations page of personal auto insurance annually for each vehicle that may be used, with required split limits of $100,000/$300,000/$100,000.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Strong critical thinking, problem-solving, analysis, decision-making, planning, time-management, and organizational skills.
Attention to detail and ability to exercise independent judgment.
Interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
Ability to handle sensitive and confidential material and sometimes emotionally charged matters.
Effective oral, written, and presentation communication skills; active listening and ability to provide balanced feedback.
Strong customer focus and ability to foster quality, performance effectiveness, operational excellence, collaboration, and positive employee, physician, and community relations.
Ability to manage time, conflicting priorities, stress, and professional development effectively.
Self-motivated, able to work independently with limited supervision, and able to work remotely effectively.
Ability to work effectively in a fast-paced, multi-site environment and manage competing priorities and demands from multiple stakeholders and sites.
Ability to lead group discussions and coach, mentor, motivate, and engage others toward common goals.

Nice To Haves

Associate degree preferred.
One year as a regional pharmacy trainer within the organization preferred.
Industry experience preferred.
Management experience preferred.

Responsibilities

Oversee pharmacy operations matters within the assigned region.
Supervise the regional pharmacy trainer, develop training plans, mitigate training-related issues, oversee training documentation, and provide coverage for trainers and their duties when needed.
Support change management and project management.
Work alongside pharmacy operations leadership to implement quality assurance programs.
Support company financial goals through fiscal responsibility, including inventory management.
Ensure clinic charge compliance in the assigned region and work with the Pharmacy Operations Manager to track compliance rates.
Support clinics with recruitment and interviewing of pharmacy staff when requested.
Perform random clinic assessments to ensure compliance with pharmacy standard operating processes.
Monitor and update policies and procedures to include regulatory changes.
Lead projects from inception through implementation and assessment.
Travel to satellite offices and offsite meetings.