Regional Parts Distribution Center Manager
About The Position
The PDC Manager is the senior site leader accountable for customer service excellence, last-mile delivery performance, labor relations, and long-range site strategy, leveraging embedded and emerging automated technologies within the Parts Distribution Center (PDC). The role owns near-term execution while developing and driving a rolling five-year strategy aligned to network growth, customer expectations, technology evolution, workforce capability, and capital planning. The manager applies enterprise-level business acumen in supply chain distribution and industrial engineering, translating strategy, economics, and engineering tradeoffs into sustained operational performance. The manager develops and maintains a five-year PDC strategy; defines the site roadmap for capacity, layout, workforce capability, digital enablement, and service reliability; sponsors multi-year initiatives; and builds and defends capital and operating business cases. The role translates strategy into annual operating plans, KPI trajectories, and execution priorities. It manages the PDC as a profit-impacting node in a broader distribution network, applies industrial engineering principles, evaluates service-to-cost tradeoffs and investment returns, and communicates complex operational and engineering concepts at the executive level.
Requirements
- Bachelor's degree in Supply Chain or Logistics, Industrial Engineering, Labor, Communications, Business, Marketing, or another related field.
- At least 10 years of managerial or supervisory experience in a distribution warehouse environment.
- Knowledge of Continuous Improvement systems and experience with Lean Manufacturing.
- Experience managing day-to-day operations within a union environment.
- Proven ability to develop and execute a detailed project plan.
- Ability to develop analysis to improve current standard processes.
- A drive to seek solutions that improve performance.
- A high sense of urgency regarding customer needs and plant KPIs.
- Willingness to work extended weekday hours and weekends across day and evening shifts, as required.
- Willingness to relocate.
Nice To Haves
- Master's degree.
Responsibilities
- Develop and maintain a rolling five-year PDC strategy aligned with network demand, dealer growth, service expectations, and cost targets.
- Define the site roadmap for capacity expansion, layout evolution, workforce capability, digital enablement, and service reliability.
- Identify and sponsor multi-year initiatives focused on customer experience, last-mile performance, labor stability, automation, and productivity.
- Build and defend capital and operating business cases supporting long-term investments.
- Translate strategy into annual operating plans, KPI trajectories, and execution priorities.
- Manage the PDC as a profit-impacting node within a broader distribution network.
- Apply industrial engineering principles, including capacity modeling, flow optimization, labor standards, and layout strategy.
- Evaluate service-to-cost tradeoffs, ROI, payback, and risk for capital and technology investments.
- Communicate complex operational and engineering concepts at the executive level.
- Own customer service and lead senior dealer escalations.
- Be accountable for last-mile delivery and carrier performance.
- Lead labor relations, grievance handling, and negotiations.
- Provide strategic planning, financial stewardship, and people leadership.
- Lead AI-enabled decision-making, analytics governance, and technology adoption oversight.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
