Regional Distribution Center (RDC) Manager

Crescent Electric Supply Company•Jeffersonville, IN

About The Position

The Regional Distribution Center Manager is responsible for the overall management and performance of the Regional Distribution Center, including warehouse operations, private-fleet and third-party transportation, pre-fabrication services, assets, building and equipment maintenance, customer relations, information technology, quality, and security. The manager is accountable for meeting company objectives for safety, productivity, and cost control. The role directs staff and distribution services to support safe, efficient, cost-effective facility operations and meet customer requirements. It oversees staffing, assignments, labor schedules, budgets, key performance indicators, facility layout, and continuous-improvement activities, while working with sales teams, leadership, and customers to understand needs and communicate capabilities. The manager provides overall direction, training coordination, and performance evaluation for warehouse and transportation employees. Supervisory duties include hiring, training and cross-training, assigning and directing work, developing and evaluating performance against KPIs, addressing complaints, resolving problems, achieving monthly budget targets, and maintaining compliant inventory-control processes.

Requirements

  • Bachelor's degree from a four-year college or university, or a high school diploma plus 1 to 5 years of related experience.
  • At least 3 years of direct management experience managing more than 40 employees.
  • Valid driver's license.
  • Knowledge of Radio Frequency/Warehouse Management Systems (RF/WMS) and warehouse operations.
  • Knowledge of Department of Transportation (DOT) regulations and third-party transportation.
  • Ability to meet the stated physical demands, including lifting up to 75 pounds consistently and up to 100 pounds sometimes.
  • Forklift driving requires close, distance, peripheral, and depth vision.

Nice To Haves

  • Previous experience in electrical, construction, or manufacturing environments is highly desirable.
  • Previous experience with budget creation and direct budget accountability, voice technology, RF technology, and Epicor Eclipse WMS is beneficial.

Responsibilities

  • Direct staff to ensure safe, efficient, and cost-effective operation and use of the facility and its assets.
  • Foster honest communication, problem solving, safety, customer focus, and teamwork.
  • Oversee distribution service activities to ensure customer requirements are met.
  • Oversee job assignments and labor schedules.
  • Develop and achieve yearly facility and capital budgets.
  • Develop KPI plans based on long-range labor needs, forecasts, and management input.
  • Promote continuous improvement and recommend programs to management to improve operations.
  • Monitor the facility space-layout plan and maintain compliance with company standards.
  • Interact with sales teams, sales leadership, and customers to understand their needs and communicate company capabilities.
  • Provide overall direction, coordinate training, and evaluate warehouse and transportation employees.
  • Carry out supervisory responsibilities in accordance with organizational policies, procedures, and applicable laws.
  • Manage monthly budget attainment, interviewing, hiring, training and cross-training, work planning and direction, KPI development, performance appraisal, complaint handling, and problem resolution.
  • Ensure inventory-control processes are compliant and maintained to achieve a high level of accuracy.

Benefits

  • Eligibility for health, dental, and vision coverage, a 401(k) plan, and flexible spending accounts, subject to plan terms.
  • Company-paid life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
  • Excused Absence time off and Paid Time Off (PTO).
  • Company-paid holidays.
  • Potential eligibility for supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
  • Health, dental, vision, and life insurance eligibility begins on the first of the month following 30 days of employment.
  • Employees age 21 or older are automatically enrolled in the 401(k) plan after 90 days of employment.
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