Regional Parts Distribution Center Manager

Stellantis•Hopewell Junction, NY

About The Position

The PDC Manager is the senior site leader accountable for customer service excellence, last-mile delivery performance, labor relations, and long-range site strategy, leveraging embedded and emerging automated technologies within the Parts Distribution Center (PDC). The role owns near-term execution while developing and driving a rolling five-year strategy aligned to network growth, customer expectations, technology evolution, workforce capability, and capital planning. The PDC Manager applies enterprise-level business acumen in supply chain distribution and industrial engineering, translating strategy, economics, and engineering tradeoffs into sustained operational performance. The manager develops the site roadmap for capacity expansion, layout evolution, workforce capability, digital enablement, and service reliability; sponsors multi-year initiatives; and builds and defends capital and operating business cases. The role also manages the PDC as a profit-impacting node in a broader distribution network, applies industrial engineering principles, evaluates service-to-cost tradeoffs and investment returns and risks, and communicates complex operational and engineering concepts at the executive level. Key areas of accountability include customer service and senior dealer escalations, last-mile delivery and carrier performance, labor relations, strategic planning, financial stewardship, people leadership, AI-enabled decision-making, analytics governance, and technology adoption oversight.

Requirements

Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Labor, Communications, Business, Marketing, or another related field.
At least 10 years of managerial or supervisory experience in a distribution warehouse environment.
Knowledge of Continuous Improvement systems and experience with Lean Manufacturing.
Experience managing day-to-day operations in a union environment.
Proven ability to develop and execute a detailed project plan.
Ability to develop analysis to improve current standard processes.
Driven to seek solutions to improve performance.
High sense of urgency regarding customers and plant KPIs.
Willingness to work extended weekday hours and weekends across day and evening shifts, as required.
Willingness to relocate.

Nice To Haves

Master's degree.

Responsibilities

Develop and maintain a rolling five-year PDC strategy aligned with network demand, dealer growth, service expectations, and cost targets.
Define the site roadmap for capacity expansion, layout evolution, workforce capability, digital enablement, and service reliability.
Identify and sponsor multi-year initiatives focused on customer experience, last-mile performance, labor stability, automation, and productivity.
Build and defend capital and operating business cases supporting long-term investments.
Translate strategy into annual operating plans, KPI trajectories, and execution priorities.
Manage the PDC as a profit-impacting node within the broader distribution network.
Apply industrial engineering principles, including capacity modeling, flow optimization, labor standards, and layout strategy.
Evaluate service-to-cost tradeoffs, ROI, payback, and risk for capital and technology investments.
Communicate complex operational and engineering concepts at the executive level.
Own customer service and lead senior dealer escalations.
Be accountable for last-mile delivery and carrier performance.
Lead labor relations, grievance handling, and negotiations.
Lead strategic planning, financial stewardship, and people management.
Lead AI-enabled decision-making, analytics governance, and technology adoption oversight.
Develop and execute detailed project plans and analyses to improve standard processes and performance.
Work extended weekday hours and weekends across day and evening shifts as required.