Parts Distribution Center Manager
About The Position
The Parts Distribution Center Manager (PDC Manager) is the senior site leader accountable for customer service excellence, last-mile delivery performance, labor relations, and long-range site strategy. The role leverages embedded and emerging automated technologies within the Parts Distribution Center. The manager leads the PDC as a profit-impacting node within a broader distribution network, applying industrial engineering principles to capacity modeling, flow optimization, labor standards, and layout strategy. The position evaluates service-to-cost tradeoffs, ROI, payback, and risk for capital and technology investments, and communicates complex operational and engineering concepts at the executive level. The role also owns customer service and senior dealer escalations; oversees carrier performance and last-mile delivery; leads labor relations, grievance handling, and negotiations; and provides strategic planning, financial stewardship, and people leadership. It includes AI-enabled decision leadership, analytics governance, and oversight of technology adoption. The manager must be willing to work extended weekday hours and weekends across day and evening shifts as required, and be willing to relocate.
Requirements
- Bachelor’s degree in Supply Chain Management or Logistics, Industrial Engineering, Labor, Communications, Business, Marketing, or another related field of study.
- At least 10 years of managerial or supervisory experience in a distribution warehouse environment.
- Knowledge of Continuous Improvement systems and Lean Manufacturing.
- Experience managing day-to-day operations in a union environment.
- Proven ability to develop and execute a detailed project plan.
- Ability to develop analyses to improve current standard processes and identify solutions to improve performance.
- Willingness to work extended weekday hours and weekends across day and evening shifts, as required.
- Willingness to relocate.
Nice To Haves
- Master’s degree in Supply Chain Management or Logistics, Industrial Engineering, Labor, Communications, Business, Marketing, or another related field of study.
- Proven ability to develop and execute a detailed project plan.
- Ability to develop analyses to improve current standard processes and identify solutions to improve performance.
- Ability to manage and identify urgent customer and plant KPIs.
Responsibilities
- Manage the PDC as a profit-impacting node within a broader distribution network.
- Apply industrial engineering principles, including capacity modeling, flow optimization, labor standards, and layout strategy.
- Evaluate service-to-cost tradeoffs, ROI, payback, and risk for capital and technology investments.
- Communicate complex operational and engineering concepts at the executive level.
- Own customer service and lead senior dealer escalations.
- Be accountable for last-mile delivery and carrier performance.
- Lead labor relations, grievance handling, and negotiations.
- Provide strategic planning, financial stewardship, and people leadership.
- Lead AI-enabled decision-making and analytics governance, and oversee technology adoption.
- Develop and execute detailed project plans.
- Develop analyses to improve standard processes and identify solutions to improve performance.
- Manage and identify urgent customer and plant KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
