Regional Partner Technical Success Architect

Appian•McLean, VA
•Hybrid

About The Position

Appian is seeking a Regional Partner Technical Success Architect for North America to elevate the technical competencies of our partner ecosystem. This role is crucial for accelerating revenue growth and delivering transformational AI-Powered Process Automation solutions to enterprise customers. The Global Alliances and Channels team is a fast-paced, dynamic organization focused on driving Appian's global growth. This high-impact technical group aims to enhance partner technical abilities and expertise to deliver market-leading solutions. Your work will directly influence partner capability, customer satisfaction, and Appian's market expansion through channel revenue. As a Partner Technical Success Architect, you will be a trusted technical advisor to top-tier GSIs and enterprise delivery partners, providing architectural guidance for complex, mission-critical transformations for major enterprise clients. This role offers unmatched scope and impact for scaling technical influence by helping partners architect and deliver top-quality solutions using Appian.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline.
  • 7+ years of hands-on experience in Enterprise Software Architecture, with a proven track record of designing, building, and deploying large-scale, enterprise-grade systems.
  • Deep proficiency in Database Design, API Integrations, Security Frameworks, Performance Tuning, and Cloud Deployment Models.
  • Demonstrated experience collaborating with GSIs, regional systems integrators, and enterprise delivery teams across North America.
  • Proven experience conducting architecture reviews, code reviews, and establishing engineering best practices for scalable enterprise platforms.
  • Exceptional verbal and written communication skills with the ability to command technical respect from partner executives and developer teams.
  • Comfortable traveling up to 30% to visit key partner delivery teams, host technical masterclasses, and support critical on-site project discovery.

Nice To Haves

  • Senior or Lead Appian Certification is strongly preferred.
  • Proven track record of defining commercially robust, repeatable architecture patterns alongside Product Engineering and Customer Success teams.
  • Experience with enterprise platforms such as Salesforce or ServiceNow.

Responsibilities

  • Guide partner delivery teams across North America to ensure their engineering practices and technical implementations consistently align with Appian’s highest architectural standards.
  • Review complex enterprise application designs to ensure platform scalability, security frameworks, performance tuning, and long-term maintainability for mission-critical client deployments.
  • Mentor partner technical leads, solution architects, and developers, building high-performing partner teams capable of delivering complex applications independently.
  • Collaborate with North American partner leads, Appian Customer Success, and Technical Support to diagnose and resolve architecture and performance challenges on high-stakes, strategic accounts.
  • Help create and curate reusable design patterns, integration blueprints, and fixes that directly feed into and enhance Appian’s AI tooling for partners.
  • Provide technical subject matter expertise and support technical enablement across the global partner community by participating in live technical forums, Q&A sessions, and contributing to practical training and certification assets.
  • Work alongside Appian’s Customer Success and Product Engineering teams to vet alternate channel solution architecture designs to ensure they are commercially robust, supportable, and repeatable.

Benefits

  • 401(k) plan with company match
  • Flexible time off
  • Paid parental leave
  • Medical, dental, and vision plans
  • Life insurance
  • Disability insurance
  • Wellness programs
  • Flexible spending accounts
  • Health savings account contributions
  • Employee referral bonus program
  • Learning and development resources
  • Employee Assistance Program (EAP) with free mental health support
  • Employee Stock Purchase Program (ESPP)
  • Retirement/pension plan
  • Family-forming benefits
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