Partner Technical Architect

ServiceNow•Columbus, OH

12d•$179,500 - $295,400

About The Position

The Partner Technical Architect provides deep, senior technical strategist expertise within ServiceNow’s Risk and Security practice. The role is engaged on demand when deep practice expertise is needed, working alongside partner-aligned Partner Technology Architects and Partner Solution Engineers to accelerate partner activation, solution co-creation, and commercial success. The position supports partners worldwide across global, regional, commercial, managed, and development partner types. Engagements may be proactive, such as planned partner enablement, practice launches, and joint business planning, or reactive, such as deal-time requests and addressing partner capability gaps. The work is predominantly focused on future-quarter opportunities, with selective support for in-quarter opportunities. The architect develops reusable practice assets and reference architectures, provides senior expertise for complex scenarios, advances AI-enhanced practice capabilities, and equips partners to position and demonstrate solutions independently. The role also engages practice buyers, leads strategic proofs of concept, develops partner technical capabilities, contributes to thought leadership, and collaborates with ServiceNow field, product, engineering, and partner teams. It does not involve platform configuration, development, solution delivery, commercial contract or pricing management, or ownership of day-to-day partner relationships. Travel for partner, customer, and organizational activities may be up to 50%. Success is measured through partner practice maturity and self-sufficiency, partner-sourced and partner-influenced pipeline growth and deal velocity, co-created repeatable offerings, thought leadership visibility, and partner satisfaction with advisory engagements.

Requirements

Domain expertise in Risk (IRM) or Security; Armis and Veza experience is preferential.
Security or Risk implementation experience.
CSA certificate.
At least 5 years of channel or partnerships sales experience.
At least 5 years of pre-sales solution consulting or sales engineering experience in a security or risk environment.
At least 5 years of ServiceNow platform or technical expertise with cloud software solutions.
Experience working collaboratively with product management, product marketing, partners, and professional services.
Territory management skills, including pipeline building and working with a Sales counterpart to guide execution excellence.
Ability to travel as required; the role may involve travel up to 50%.

Nice To Haves

Experience with the ServiceNow platform and AI capabilities, including Now Assist and AI Agents.
Background in management consulting, strategy advisory, or partner business development.
ServiceNow certifications such as CSA, CIS, or architectural certifications.
Experience across multiple partner routes to market, including C&I, MSP, Reseller, Hyperscaler, and Build.
Familiarity with competitive platforms and ability to articulate ServiceNow differentiation.

Responsibilities

Co-create practice-native reference architectures, reusable patterns, and integration libraries that partners can extend and commercialize.
Build reusable practice co-innovation assets, including solution templates, industry accelerators, demo environments, and blueprints.
Provide senior technical expertise within the practice, including new patterns and complex multi-product scenarios.
Drive collaborative adoption of AI-enhanced practice capabilities with partners.
Lead practice technical workshops and engage directly with practice buyers such as CISOs and CXOs.
Execute strategic proofs of concept that demonstrate practice business value.
Mentor partner architects and pre-sales teams on solution positioning, competitive differentiation, and industry patterns.
Design and deliver practice architecture training, workshops, and executive briefings; assess partner capabilities and develop maturation plans and certification pathways.
Represent ServiceNow practice innovation at industry events and forums, and contribute to thought leadership content.
Collaborate with partner-aligned Partner Technology Architects on practice-specific joint business planning.
Maintain expert knowledge of the practice competitive landscape and translate market intelligence into partner-relevant insights.
Support SC Field on Commercial partner development requests.