Technical Architect

Connecticut Water•Cromwell, CT

8d•Onsite

About The Position

H2O America is seeking a Technical Architect for its Enterprise Applications team. This senior technical leader oversees the architecture, governance, modernization, integration, and lifecycle management of critical systems supporting Finance, Human Resources, Legal, and Corporate Communications. The role supports, maintains, and optimizes business applications to ensure reliability, performance, and alignment with organizational needs, while serving as a bridge among technical teams, vendors, and business stakeholders. The architect advises junior team members and stakeholders and works with considerable latitude for independent judgment. The position partners with business leaders, vendors, project teams, Internal Audit, and Compliance to advance strategic initiatives, improve application performance, support regulatory compliance, maintain ITGC controls, and support SOX audits and remediation. It owns application lifecycle management, including roadmap planning, technical debt reduction, application rationalization, end-of-life planning, upgrade strategy, and vendor product evaluation. It also designs integrations across ERP, HRIS, ECM, reporting, and operational systems, and identifies opportunities to automate processes using workflow automation, AI-enabled solutions, scripting, and low-code platforms. Experience in regulated utilities, energy, water, public services, or similar industries is preferred. The role requires occasional evening and weekend work to meet deadlines or address emergencies. The listed work location is 55 Sebethe, Cromwell, CT 06416, USA. Salary ranges vary by state: Texas $98,861–$177,972; California $130,674–$235,234; Connecticut $106,886–$192,352; and Maine $106,886–$192,352.

Requirements

Bachelor’s degree and at least 10 years of relevant professional experience.
Proven ability to lead strategic planning and define technical standards for applications.
Relevant certifications required for the team’s needs or as directed by management.
Ability to translate business requirements into data models and reports.
Experience managing vendor relationships and large-scale application upgrades.
Advanced expertise in enterprise application management.
Expertise in process modeling and workflow documentation.
Expertise in business analysis methodologies, including gap analysis and solution design.
Proficiency with cloud environments, including Active Directory, Azure, and AWS.
Proficiency in compliance requirements and internal control frameworks such as SOX.
Proficiency in DevOps practices, including CI/CD, automation, and coding.
Expertise in SQL for data analysis and reporting.
Expertise in automation and scripting languages such as Python, PowerShell, and JavaScript.
Expertise with application upgrades, integrations, and optimization.
Proficiency in source control and familiarity with CI/CD workflow concepts.
Proficiency in ERP, HRIS, and CRM systems and Agile/SDLC practices.
Proficiency in HTML/JavaScript to support troubleshooting.
Demonstrated ability to mentor team members and lead cross-functional initiatives.
Excellent stakeholder engagement, communication, analytical thinking, and project leadership skills.
Strong project coordination skills.

Nice To Haves

Knowledge of ITIL 4 processes.
Experience in regulated utilities, energy, water, public services, or similar highly regulated industries.

Responsibilities

Design and implement scalable, secure, and resilient technical architectures that meet enterprise demands and support operational continuity.
Lead application governance and long-term strategic planning, including application roadmaps, enterprise standards, policies, and best practices.
Lead major upgrades, migrations, and complex deployments, including environment strategy, cutover leadership, rollback design, and risk mitigation planning.
Build and improve automation frameworks, scripts, and utilities for monitoring, deployment workflows, and operational efficiency.
Design integration patterns and oversee API workflows, message queues, ETL pipelines, and system interoperability.
Lead performance engineering and optimization, including telemetry analysis and system tuning.
Provide technical leadership for security initiatives, vulnerability remediation, identity architecture guidance, and application of security frameworks.
Oversee enterprise application backup, restoration, and disaster recovery architecture, including scenario leadership, version control, validation, and resiliency improvements.
Establish and enforce technical standards, documentation practices, and configuration governance.
Lead change management and release governance, including high-impact change reviews, risk assessments, and deployment validation.
Advise leaders on enterprise technology strategy by evaluating emerging tools, platforms, and architectural enhancements.
Lead vendor coordination and oversee vendor compliance and ongoing evaluation.
Develop and maintain architectural documentation, including diagrams, data flows, integration maps, system topology blueprints, and configuration or business-process designs.
Communicate strategic priorities, present to senior leadership, and manage stakeholder relationships.
Own technology lifecycle governance, including capacity planning, end-of-life risk management, and platform modernization strategies.
Mentor junior team members and assist management with leadership responsibilities as requested.
Maintain adherence to cybersecurity principles, ethics practices, and company policies.
Complete occasional evening and weekend work to meet deadlines or address emergencies.
Perform other duties or special projects as required or assigned.