Technical Architect

Marcus Thomas LLC•Cincinnati, OH
•$80,000 - $95,000

About The Position

The Technical Architect is a senior technical expert responsible for designing scalable solutions, defining architecture, and ensuring high-quality delivery across Salesforce platforms, including Marketing Cloud, Data 365, and CRM. The role provides technical strategy, mentors team members, guides implementation decisions, and ensures adherence to best practices. It evaluates complex technical challenges, oversees code quality, and collaborates with cross-functional teams to ensure feasibility and alignment with broader solution design. The role leads client discovery, defines architecture and solution approaches, and guides technical delivery throughout the project lifecycle. It works closely with Project Managers, Account Managers, Solutions Architects, developers, and clients to align technical execution with scope, timelines, client expectations, and business objectives. It also contributes to pre-sales when needed and supports the development of technical practices and team capabilities. Success involves gaining a strong understanding of client environments and Salesforce platforms, leading increasingly complex implementation and architecture work, and becoming a trusted Salesforce technical leader who influences strategy and supports client and practice growth.

Requirements

  • At least 5 years of related technical experience in Salesforce or MarTech environments.
  • Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent experience.
  • At least 5 Salesforce certifications, such as Data 360, Salesforce Platform Administrator, Platform Developer, or Salesforce Certified Platform App Builder.
  • Experience designing and delivering complex multi-cloud Salesforce implementations.
  • Strong experience in agency, multi-client, or consulting delivery environments.
  • Advanced Salesforce development skills, including APIs, integrations, scripting, configuration, and orchestration.
  • Expertise in API architecture, consumption patterns, and secure authentication methods.
  • Deep understanding of relational databases, data modeling, and transformation strategies.
  • Strong command of version control, branching models, and collaborative development workflows.
  • Knowledge of architectural patterns, object-oriented programming, and event-driven design.
  • Advanced knowledge of web security, data privacy, and compliance considerations.
  • Ability to create and maintain technical documentation at architectural depth.
  • Excellent analytical and critical-thinking skills, particularly in complex debugging scenarios.
  • Ability to stay organized, communicate trade-offs, and adapt when requirements, priorities, or deadlines change.

Nice To Haves

  • Familiarity with GitHub or GitLab for version control, code reviews, and collaboration.
  • Familiarity with CI/CD tools such as GitHub Actions or GitLab CI for automated build, test, and deployment pipelines.
  • Familiarity with Salesforce platform tooling, including CLI utilities, deployment frameworks, and environment management.
  • Familiarity with API tools such as Postman for testing and debugging integrations.
  • Familiarity with monitoring and observability tools for logs, metrics, and performance debugging.
  • Familiarity with code quality tools such as linters, static analysis tools (e.g., Sonar), and security scanners.
  • Familiarity with Agile delivery practices, including sprint planning, estimation, backlog refinement, demos, retrospectives, and cross-disciplinary collaboration.
  • Experience using AI-assisted development tools responsibly for research, prototyping, debugging, documentation, or code quality improvements.
  • Adaptability and resilience across dynamic, fast-paced projects.
  • A growth mindset and self-awareness that support continuous learning.
  • Clear and empathetic communication with technical and nontechnical teams.
  • Organization and time management to lead oneself and support others.
  • Creativity and innovation in addressing technical challenges.
  • Strong analytical thinking and decision-making capabilities.
  • A collaborative spirit and willingness to educate and uplift others.

Responsibilities

  • Design and define technical architecture and solution approaches across Salesforce platforms, including D360, Marketing Cloud, and CRM.
  • Review and validate solution designs from Technical Developers and Senior Technical Developers.
  • Lead client discovery sessions to uncover requirements, clarify business needs, and translate findings into technical direction and architectural recommendations.
  • Lead project delivery in partnership with the Project Manager and Account Manager, aligning technical execution with scope, timelines, and client expectations.
  • Provide architectural direction throughout the project lifecycle and collaborate with the Project Manager and Account Manager to anticipate risks, support decisions, and maintain a unified delivery strategy.
  • Provide guidance on data models, integrations, API strategy, and security best practices.
  • Oversee code reviews and ensure adherence to architectural and coding standards.
  • Estimate complexity and effort for high-impact technical tasks and projects.
  • Identify risks and propose mitigation strategies during design and development.
  • Collaborate with Solutions Architects to align technical implementation with business and solution design.
  • Support troubleshooting of high-complexity defects and production issues.
  • Document architectural decisions, technical patterns, reusable components, and deployment guidelines.
  • Participate in pre-sales efforts by providing technical feasibility assessments, architecture input, and scoping support when required.
  • Mentor developers, provide technical coaching, and promote continuous improvement within the practice.
  • Lead and support deployment architecture across environments, defining standards, release strategies, and automation approaches for scalable, reliable, low-risk deployments.

Benefits

  • Flexible time-off policy, with most employees taking approximately four to six weeks annually.
  • Twelve weeks of fully paid parental leave.
  • Medical, dental, and vision coverage.
  • Telemedicine and behavioral health resources.
  • Wellness and creative stipends.
  • Phone plan support and partner discounts.
  • 401(k) with company contributions.
  • Student loan repayment support and college savings options.
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