BCFS Regional Office Manager

Buckner • Dallas, TX

62d • Onsite

About The Position

Buckner Children and Family Services is seeking a Regional Office Manager to join their team. This role serves a strategic function to support the Executive Director in the day-to-day administrative and facilities related activities of the region. The Regional Office Manager will provide administrative support to the Executive Director and other designated staff, acting as the initial point of contact for all logistics and support. They will also guide managers and directors in administrative responsibilities, serve as a resource to all regional staff, and directly supervise and oversee tasks for assigned administrative professionals and maintenance personnel. The goal is to "shine hope in the lives of others."

Requirements

• High School Diploma (or G.E.D.) plus related work experience
• Minimum 5 years prior related experience
• Ability to read, write, speak, and understand English sufficiently for communication, documentation, and collaboration
• Ability to consistently demonstrate excellence in customer service
• General accounting skills
• Excellent communication and presentation skills
• Proven track record of simultaneously and effectively managing multiple complex projects
• Proficient understanding of project management, process design, procedures development, and continuous improvement
• Sensibility and adaptability to cultures representative of existing program locations
• In-depth understanding of the various types of social service programs Buckner provides
• Ability to support in the planning, administering, and reporting budgets
• Ability to travel to various geographic locations and some overnight stays
• Ability to obtain and maintain the necessary documentation to travel
• Ability to work before and after normal business hours, some nights and weekends, as needed, including promptly responding to phone calls, text messages and emails
• Ability to drive assigned vehicle(s) or personal vehicle with appropriate license and insurance, and be eligible for Buckner’s insurance policy (must be age 21 or older to drive on behalf of Buckner)
• Ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people
• Ability to walk, stand, and sit, sometimes for prolonged periods of time

Nice To Haves

• Bachelor’s Degree in a related field preferred
• Spanish language proficiency preferred
• Certification in project management preferred

Responsibilities

• Provide administrative support to the Executive Director, including maintaining filing systems, researching and analyzing data for monthly reports, assisting with budget preparation and monitoring, transcribing meeting notes, and managing phone calls.
• Analyze the administrative and maintenance needs of regional offices, develop and implement efficient operational processes, ensure alignment with budget goals, and demonstrate operational competence.
• Independently manage tasks and projects, including research, data analysis, report generation, and budget assistance.
• Supervise and direct the operations of the region’s administration needs related to clerical, bookkeeping, and facilities duties, providing direct supervision to designated regional administrative and maintenance support staff.
• Oversee the physical condition of campuses, manage capital plans, repairs, renovations, vendor engagement, and work order flow in consultation with the Executive Director, and provide direct supervision to regional maintenance staff.
• Ensure compliance and provide support for monthly safety committee meetings, safety focus, and facilities safety checklist data.
• Lead the local advancement and implementation of audits and compliance related to administrative tasks, and lead Quality Assurance for the assigned region in collaboration with other administrative professionals.
• Prepare Quality Assurance and utilization reports accurately and timely, and provide support and guidance for local administrative common tasks and billing within the assigned region.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED