Regional Manager

Riverstone Communities • Melbourne, FL

43d • $80,000 - $85,000 • Hybrid

About The Position

We are seeking a qualified Regional Manager to oversee multiple properties in North Florida. The primary focus of this role is to lead Property Managers and their teams to ensure proper customer service, relationships, budget, and safety expectations are met. This position involves driving properties towards a 100% occupancy rate, maintaining 95% staffing levels with "A Players," and ensuring profitability at all locations by working with P&Ls and developing an "owner" mindset. The Regional Manager will also be responsible for maintaining Riverstone’s reputation in the mobile home property management industry, attending to community needs outside of normal business hours for emergencies, setting high standards for themselves and their team, performing prompt follow-up, adhering to all state, government, and local requirements including Fair Housing guidelines, and being invested in the mission and vision of Riverstone Communities.

Requirements

• Local to Florida, as travel of two consecutive weeks each month is required
• 5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
• 5+ years of mobile home property management experience
• 5+ years of experience managing a successful team
• Successful track record with increasing occupancy, specifically with home sales and managing rehab/construction of home turnover.
• Ability to legally operate a motor vehicle with a valid driver’s license
• Ability to frequently travel (50% or more), including travel by automobile and airplane
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
• Ability to take initiative and seek out details and information

Nice To Haves

• Bilingual in Spanish preferred

Responsibilities

• Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
• Driving to critical number expectation of 100% occupancy rate at all properties
• Maintaining 95% staffing levels with “A Players” at all parks
• Maintaining profitability at all locations - work to a P&L - develop an “owner” mindset
• Maintaining Riverstone’s reputation within the mobile home property management industry
• Attend to community needs outside of normal business hours when emergencies arise 24/7
• Set high standards for themselves and their team, managing to performance expectations
• Perform prompt follow-up and follow-through
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Be invested in the mission and vision of Riverstone Communities and the specific properties you support

Benefits

• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 13 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO) and Wellness PTO
• Maternity/Paternity Leave
• Ability to choose a preferred schedule that works best for you
• Ongoing training and internal growth opportunities
• A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed