Regional Manager

Redstone Residential•Provo, UT

About The Position

Redstone Residential is hiring a Regional Property Manager to lead a portfolio of student and multifamily communities and the Community Managers who operate them. The role connects on-site teams with clients and investors, supports property performance and strategy, and identifies opportunities to increase asset value and resident satisfaction. As part of Redstone's corporate leadership, the Regional Property Manager models the company's core values and promotes consistency, accountability, and strong performance across the region. The position oversees financial performance, budgeting, leasing, client partnerships, resident concerns, asset upkeep, capital projects, and the development of Community Managers. It requires regular travel and at least quarterly visits to each community, as well as air travel for client meetings and company events. The role is full-time, salaried, and exempt. Compensation starts at $95,000 per year, with the opportunity to earn an additional 20% of salary through performance bonuses.

Requirements

  • At least 6 years of student housing or multifamily housing experience.
  • At least 4 years of experience as a property manager.
  • Hands-on budget management and P&L ownership, with working knowledge of financial reporting.
  • Previous client-facing experience and a polished, client-ready professional presence.
  • Ability to manage multiple projects and processes at once and remain steady under pressure.
  • Experience with Entrata or similar property management software.
  • Ability to learn new technology quickly, including Google Apps, Microsoft Office, cloud-based management, and dashboarding tools.
  • Team-first leadership style that inspires high performance and provides constructive feedback.
  • Detail-oriented work ethic.
  • Able and willing to fly when needed for client meetings and company events.

Nice To Haves

  • Experience in both student housing and conventional multifamily.
  • Experience managing third-party assets for multiple ownership groups.
  • Experience overseeing CapEx or renovation projects.

Responsibilities

  • Review P&Ls, balance sheets, and budgets with clients and Community Managers; provide timely, accurate monthly client reporting; and develop annual business plans.
  • Help Community Managers prepare and maintain annual budgets and oversee appropriate actions regarding delinquencies and evictions.
  • Manage regional leasing performance against weekly and annual goals by tracking leasing velocity, conversion ratios, traffic, and local market data.
  • Audit leases for accuracy, ensure communities use available leasing tools, and approve campaigns and commission structures.
  • Lead and develop Community Managers through weekly KPI and staffing meetings and quarterly reviews; make hiring and termination decisions.
  • Meet regularly with clients to review KPIs and financials, respond to questions and concerns, and build lasting client relationships.
  • Resolve escalated resident and parent concerns and conduct the annual customer service survey.
  • Protect and grow asset value by acting in clients' best interests, ensuring seasonal and life-cycle upkeep, and facilitating CapEx projects.
  • Visit each community at least quarterly for site audits and staff meetings.
  • Implement policy and procedure changes and ensure offices are organized, safe, and data-secure.
  • Travel for client meetings and company events, including the annual leadership Summit.

Benefits

  • Health, vision, and dental insurance.
  • 401(k) with up to 6% company match.
  • Flex PTO.
  • 10 paid holidays.
  • Discounted phone plan.
  • Three paid service days per year.
  • Paid parental leave.
  • Short-term disability insurance.
  • Professional development program.
  • Employee assistance program.
  • Performance bonuses.
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