Regional Manager

AlffCo/Ice Solutions•Boston, MA
•$85,000 - $120,000

About The Position

The Regional Manager, in collaboration with the Director of Operations, is responsible for the overall operational performance of Ice Solutions production and distribution facilities within an assigned geographic region. The role provides leadership across regional production, inventory management, fleet and equipment, facility maintenance, employee performance, safety compliance, and financial accountability. The Regional Manager partners with Operations, Business Development, Finance, Human Resources, and Executive Leadership to ensure operational excellence, customer satisfaction, and profitable regional growth while maintaining high standards of safety, quality, and efficiency. Collaboration with all Ice Solutions groups and teams is key.

Requirements

  • At least 7 years of related experience and/or training, or an equivalent combination of education and experience.
  • At least 7 years of experience in a relevant field, such as Project Management.
  • Ability to quickly learn new database programs.
  • Proficiency navigating communication platforms, such as GPS mobile applications.
  • Moderate proficiency in Microsoft Suite, Salesforce, Samsara, and Paylocity.

Nice To Haves

  • 10 or more years of experience in a construction or maintenance industry management role.
  • Bachelor's degree in Business Management, Construction Management, Construction Science, Civil Engineering, or a related field.

Responsibilities

  • Assist with directing and overseeing day-to-day operations across multiple production facilities, warehouses, and distribution locations within assigned states or territories.
  • Ensure regional operations meet production, quality, safety, and customer service expectations.
  • Work with the Director of Operations to develop strategies that improve efficiency, reduce costs, and maximize productivity.
  • Monitor regional performance metrics and implement continuous improvement initiatives.
  • Manage multiple production shops and storage facilities; keep them organized, compliant, and efficient.
  • Conduct regular site visits and operational audits.
  • Coordinate facility maintenance and capital improvement projects.
  • Recruit, develop, coach, and supervise Site Supervisors, Site Laborers, CDL Drivers, and other regional personnel.
  • Work with the Director of Operations to establish performance expectations and conduct regular employee evaluations.
  • Foster a culture of accountability, safety, teamwork, and continuous improvement.
  • Assist with workforce planning and seasonal staffing requirements.
  • Address employee relations issues and performance concerns in partnership with Human Resources.
  • Ensure products meet established quality standards and specifications.
  • Assist in overseeing regional production schedules to meet customer demand and inventory requirements.
  • Monitor production processes and identify opportunities to improve efficiency and consistency.
  • Ensure safe and proper handling, storage, and transportation of materials, and ensure safety requirements and safeguards are in place.
  • Assist in overseeing regional fleet operations, including trucks, trailers, tanks, forklifts, production equipment, and support vehicles.
  • Ensure preventative maintenance programs are followed; monitor equipment utilization and recommend replacements or capital purchases as needed.
  • Coordinate repairs to minimize operational downtime.
  • Maintain appropriate inventory levels of raw materials, finished products, equipment, and supplies; monitor accuracy through cycle counts and audits.
  • Coordinate procurement and inventory transfers between facilities, and minimize waste while ensuring product availability.
  • Promote a safety-first culture and ensure compliance with OSHA, DOT, EPA, environmental regulations, and company safety policies.
  • Conduct safety inspections, investigate incidents, implement corrective actions, and ensure employees receive required safety and operational training.
  • Assist in developing and managing regional operating budgets; monitor labor, production, and equipment costs and inventory levels.
  • Review operational reports and regional KPIs, and prepare reports and recommendations for executive leadership.
  • Collaborate with the Director of Operations and Business Development to support customer growth and operational readiness.
  • Collaborate with the Director of Operations and Finance regarding budgeting, purchasing, and inventory valuation.
  • Work with Operations leadership to implement company initiatives and strategic objectives.
  • Support emergency response activities and seasonal operational planning.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee Assistance Program (EAP)
  • Health Savings Account (HSA)
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