Regional Manager

FITCH IRICK MANAGEMENT LLC • , NC

10d • $100,000 - $110,000 • Onsite

About The Position

The Regional Manager is responsible for the overall operations and financial position of a large portfolio of affordable-housing properties and the teams that support them. Based in the Raleigh, North Carolina area, the role covers the surrounding region and reports to an assigned Senior Regional Manager. The Regional Manager develops, coaches, and mentors Site and Property Managers and supports associate development across the portfolio. The position ensures Fitch Irick policies, procedures, and practices are followed so that properties meet financial goals and performance objectives.

The role includes portfolio financial oversight, staff development and performance management, property inspections, compliance and audit monitoring, vendor management, hiring support, and coordination with internal departments and external housing agencies. Travel is required, including frequent overnight stays; the posting gives travel estimates of up to 50% in the job details and up to 80% under special requirements.

Requirements

• Associate’s degree.
• At least 3 years of housing experience in a leadership position managing a portfolio of properties; affordable-housing experience is preferred but not required.
• Previous financial reporting experience and accountability for a portfolio of properties.
• Leadership, teamwork, integrity, communication, critical thinking, and multitasking abilities.
• Ability to understand financial and staffing documents.
• Ability to work outdoors and be exposed to the elements.
• Ability to lift, pull, push, and bend with loads up to 50 pounds.
• Ability to walk across a variety of surfaces.
• Ability to work around basic household chemicals and occasionally use PPE when construction or higher-level chemicals are present.
• Travel may be up to 80%, with frequent overnight stays.

Nice To Haves

• Bachelor’s degree.
• Affordable-housing certification, such as CAHEC.
• At least 4 years of affordable-housing experience.

Responsibilities

• Manage assigned communities to achieve financial and operational goals.
• Review monthly financials, including variance reporting and reforecasting.
• Provide feedback on capital needs and asset-plan items, and complete asset-plan items as required.
• Train, mentor, communicate with, and manage the performance of staff in the portfolio.
• Foster motivation, open communication, and professional growth within the team.
• Support teams with resident and vendor issues, compliance, and other operational duties.
• Conduct annual performance reviews and quarterly conversations; set expectations and goals.
• Monitor property performance and take action to improve portfolio or asset results.
• Ensure procedures are followed and monitor performance at both the micro and macro levels.
• Ensure the integrity of resident applications and community file-approval processes.
• Build and maintain working relationships with agencies, housing authorities, and other contacts.
• Meet operational, financial, and business goals.
• Collaborate with Property Managers on annual budgets and property plans.
• Assist with developing and implementing performance-management goals.
• Maintain a current list of qualified vendors for contracted projects and repairs.
• Approve community purchase orders and expenditures.
• Continually inspect properties, including grounds, building interiors and exteriors, and resident files.
• Participate in community hiring interviews and ensure the process is followed and fair.
• Work with recruiting and the Senior Regional Manager to fill open positions promptly.
• Manage portfolio vendors, including collections agencies and legal providers, and make changes when appropriate.
• Coordinate portfolio training and work with Marketing, Compliance, Accounting, IT, and HR to support team development.
• Assist with pre-lease setup for new communities, including staff hiring, training, and mentoring.
• Ensure required corrections to deficiencies are completed.
• Manage and monitor community audits conducted by syndicators and state agencies.
• Participate in senior-level management and regional team meetings as required.
• Represent the portfolio with Apartment Associations, local PHAs, and state agencies as required.
• Perform other tasks assigned by the supervisor or manager or required by business needs.

Benefits

• Health insurance with multiple plan options.
• Dental insurance.
• Vision insurance.
• Short-term and long-term disability coverage.
• Accident, hospitalization, life, and AD&D coverages.
• Pet insurance.
• Three weeks of paid time off to start, with additional time based on length of service.
• Paid company holidays.
• Floating paid holiday of choice.
• Employee Assistance Plan for the employee and immediate household.
• A culture that rewards quality work and celebrates career and life milestones.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree