Regional Manager

ZRS•Houston, TX

About The Position

The Regional Manager oversees an assigned portfolio of residential communities, making decisions to maximize income, minimize expenses, and achieve each community’s objectives. The role oversees financial budgeting and reporting, as well as marketing and leasing efforts across the portfolio. It reports to a Regional Vice President or Vice President and includes hiring, training, mentoring, and leading on-site professionals, along with directing work, evaluating performance, addressing conflicts, and resolving issues. The Regional Manager oversees property operations to ensure compliance with company policies and procedures, represents the company professionally to clients, employees, residents, and vendors, and supports budget preparation and variance analysis. The role also provides capital-improvement recommendations, reviews invoice approvals, and ensures invoices are submitted promptly to accounting. The manager develops high-quality on-site teams through recruitment, training, motivation, and coaching. Travel may be required up to 50% of the time.

Requirements

  • Previous experience as a regional manager in residential property management, including supervisory or management experience, is required.
  • A college degree is desired.
  • Must have a valid driver's license, an acceptable driving record, and proof of automobile insurance coverage.
  • Ability to travel up to 50% of the time.
  • Excellent computer, verbal, math, and reasoning skills.
  • Strong negotiating and sales abilities.
  • Strong leadership, interpersonal, and organizational skills.
  • Effective time-management skills and attention to detail.
  • Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
  • Ability to calculate figures and amounts related to real estate.
  • Knowledge of the Internet, email, and social media as they pertain to community marketing.
  • Knowledge of property management software such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
  • Knowledge of business practices and principles.
  • Ability to handle multiple projects and tasks.
  • Ability to cope with stress in a composed manner.
  • Ability to respect and maintain confidentiality.
  • Ability to provide timely and accurate responses to clients, upper management, and corporate departments.
  • Experience developing property budgets and handling complex operational matters on a daily basis.

Nice To Haves

  • CPM designation.

Responsibilities

  • Oversee operations of properties in the assigned portfolio to ensure proper company policies and procedures are followed.
  • Professionally represent the company with clients, employees, residents, and vendors.
  • Assist with budget preparation, monitor monthly budget variances, and provide written evaluations of significantly over-budget income and expense line items.
  • Suggest capital improvements for properties in the portfolio.
  • Check approval of invoices and ensure they are submitted to accounting promptly for payment.
  • Oversee and manage on-site teams across the portfolio.
  • Recruit, train, motivate, and coach on-site professionals.
  • Plan, assign, and direct work; evaluate performance; address conflicts; and resolve issues.
  • Oversee financial budgeting and reporting, marketing, and leasing efforts for apartment communities in the portfolio.

Benefits

  • Competitive pay
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Housing discounts
  • Vacation
  • Paid holidays
  • 401(k) plan with employer match
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