Regional Manager

PRC-Saltillo•Wooster, OH

13d•$92,000 - $115,000

About The Position

The Regional Manager leads customer support and sales activities within an assigned region. The role develops and coaches a high-performing team while driving revenue growth, market expansion, and achievement of company goals. The Regional Manager oversees regional performance, training, goal attainment, and staff development, and partners with Funding leadership to promote collaboration and a consistent customer experience. The position supports PRC-Saltillo’s mission of providing communication solutions to children and adults who are unable to communicate effectively with their natural voices.

Requirements

Bachelor’s degree in Speech-Language Pathology, Special Education, Occupational Therapy, Business, or a related field.
Three or more years of relevant work experience.
At least one year of management experience, or an equivalent combination of leadership or project management experience.
Strong leadership skills, including the ability to motivate a team toward common goals and hold others accountable.
Excellent organizational and time-management skills, including the ability to prioritize projects and lead effective meetings.
Strong interpersonal and conflict-resolution skills.
Strong analytical, problem-solving, and decision-making abilities.
Excellent verbal and written communication skills.
Customer-focused, service-oriented approach.
Ability to develop, implement, and train others on effective processes.
Ability to maintain professionalism, integrity, confidentiality, and composure in challenging situations.
Positive attitude and growth mindset.

Nice To Haves

Experience within the AAC industry.
General knowledge of medical device funding.
Demonstrated success in consultative selling.

Responsibilities

Provide strategic leadership to the regional team in support of company objectives, sales and revenue goals, key performance metrics, and pipeline growth.
Establish and monitor individual and team revenue targets, goals, and quarterly priorities.
Coach, motivate, mentor, and develop regional team members.
Promote a consultative, customer-centric sales approach throughout the region.
Assess customer, consultant, and regional market needs and contribute to developing and improving best practices, processes, and tools.
Ensure staff receive effective training and follow applicable company policies, procedures, and legal and regulatory requirements.
Build collaborative internal and external relationships and assist regional staff in resolving customer concerns.
Support regional forecasting, budgeting, strategic planning, and training initiatives.
Participate in recruiting, hiring, onboarding, and training new regional team members.
Complete performance reviews, performance improvement plans, and other team administrative responsibilities.
Represent PRC-Saltillo at conferences and regional events as needed.