Regional Manager

Metropolis•Boston, MA

8d•$110,000 - $140,000•Hybrid

About The Position

Metropolis is seeking a highly motivated, results-oriented Regional Manager to oversee the financial health and operational success of locations within an assigned region. The role is responsible for developing and achieving regional budgets and financial goals, ensuring locations are profitable, and maintaining high client satisfaction. It also supports business development across the full sales cycle, from lead generation and contract negotiation to onboarding new clients. The position is part of Metropolis’s office-first corporate team. Employees are required to work onsite at least four days a week to support in-person collaboration. The anticipated base salary is $110,000 to $140,000 annually. The compensation package may also include healthcare benefits, a 401(k) plan, short- and long-term disability coverage, basic life insurance, stock options, and bonus plans.

Requirements

At least 5 years of experience managing multiple locations, stores, and properties.
Proven ability to meet or exceed budget expectations, develop new business, and build strong client relationships.
Excellent verbal and written communication skills, including the ability to explain complex financial information and strategies to clients and internal teams.
Strong understanding of financial analysis, budget management, and key performance indicators, as well as familiarity with contract structures and terms.
Experience negotiating to secure new contracts, retain existing business, and resolve potential disputes.
Proficiency with Microsoft Office Suite, Google Workspace, and Slack.
Valid state-issued driver's license with a current address and an acceptable driving record.

Nice To Haves

Bachelor's degree.
Prior parking industry experience.
Experience with budgeting software, Salesforce, or P&L review systems.

Responsibilities

Oversee the development and attainment of regional operating plans, budgets, and reforecasts.
Participate in setting regional financial and operational goals and achieve established goals.
Monitor regional financial and operational results to ensure the profitability of existing locations in the assigned region.
Build and maintain strong client relationships through open communication and mutually beneficial outcomes.
Address client needs and concerns, including budget discrepancies, revenue opportunities, and contract compliance.
Improve client satisfaction and retention by acting on survey feedback, addressing facility audit deficiencies, and creating retention plans for at-risk locations.
Drive new business growth by managing the full sales cycle, including lead generation, opportunity qualification, closing deals, and onboarding clients.
Negotiate and finalize contracts with new clients.
Grow existing accounts by identifying opportunities to sell additional products and services.
Mentor subordinates, implement development plans, address performance issues, and foster a fair environment for professional growth and talent advancement.