Regional Manager

Caliber Holdings • Bloomfield, NJ

9d

About The Position

Caliber Collision is hiring a Regional Manager to direct and lead production and administrative operations across an assigned region. The role establishes and maintains company goals and performance standards, supports regional growth, and promotes world-class customer service by supporting and measuring the success of individual centers and the overall region.

The Regional Manager sets clear expectations and provides General Managers with the tools, training, and information they need. The role identifies potential acquisition and brownfield targets, develops relationships with those targets, and recruits qualified candidates while building a pipeline of high-quality talent. The Regional Manager also ensures center teammates repair vehicles thoroughly, safely, and profitably in accordance with Caliber’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards.

Requirements

• At least 5 years of technical experience in collision repair or estimating.
• Previous leadership experience.
• Valid driver’s license and eligibility for coverage under the company insurance policy.
• Advanced understanding of collision estimating.
• Prior experience with CCC1.
• Ability to report on financials.
• Advanced knowledge and understanding of repair processes and procedures.
• Ability to understand written and verbal instructions.
• Ability to prioritize competing tasks and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Must be eligible to work in the U.S. with no restrictions.

Responsibilities

• Direct and lead production and administrative operations for the assigned region.
• Establish and maintain company goals and standards for performance, growth, and customer service.
• Support and measure the success of individual centers and the overall region.
• Provide General Managers with clear expectations and necessary tools, training, and information.
• Identify potential acquisition and brownfield targets and develop on-the-ground relationships with them.
• Source and recruit qualified candidates and establish a pipeline of high-quality talent.
• Ensure vehicles are repaired thoroughly, safely, and profitably in accordance with company procedures, insurance partner requirements, and industry standards.

Benefits

• Medical, dental, and vision coverage available from day one.
• Industry-comparable pay, paid weekly.
• State-of-the-art equipment, including 3M Collision Repair Products.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities and promotion from within.
• Paid skilled training and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed