Regional Manager

RPM Living • Atlanta, GA

11d • Onsite

About The Position

The Regional Manager (RM) oversees the operational and financial performance of a portfolio of properties. This hands-on leadership role drives team performance, maintains client relationships, and ensures business strategies are executed in alignment with company objectives. The associate works in the Atlanta office and visits properties four days per week.

Requirements

• Bachelor's degree from a four-year college or university; experience may substitute for education.
• Four years of multifamily property management experience, including at least two years in a Regional Manager role.
• Knowledge of multifamily property management operations, local markets, and industry trends.
• Knowledge of budgeting, financial reporting, and variance analysis.
• Strong organizational skills, including prioritization, time management, and the ability to manage multiple projects.
• Proficiency with Microsoft Office Suite and property management software such as Yardi.
• Proficiency with revenue management software, including LRO, AIRM, and Yieldstar.
• Effective verbal and written communication skills.
• Ability to develop solutions and proactively resolve challenges.
• Ability to lead, mentor, and develop on-site teams.
• Ability to manage vendor relationships and negotiate contracts to support cost control and operational efficiency.
• Ability to maintain positive client relationships.
• Ability to think strategically and implement business plans aligned with financial goals and client expectations.
• May need to sit or stand for extended periods, read documents and computer screens, hear verbal communications, lift or carry items weighing up to 15 pounds occasionally, and operate a computer and other office equipment.
• A valid driver's license is preferred; candidates without a license may be provided a liability waiver, as applicable.
• Employment is contingent on successful completion of a background check as required by applicable local, state, and federal requirements.

Nice To Haves

• Third-party management experience.
• A valid driver's license.

Responsibilities

• Oversee recruitment and interviews for site-level positions, ensuring required approvals and alignment with company hiring standards.
• Conduct team meetings, individual coaching sessions, and annual performance reviews to mentor, develop, and manage team members.
• Coordinate with HR on personnel issues, policy compliance, and conflict resolution.
• Conduct onboarding, training, and mentoring for team members.
• Visit sites weekly, engage with team members, and schedule and host regular client calls.
• Act as the primary client liaison, handle unscheduled client communications during business hours, and follow up promptly after client visits and calls.
• Develop and execute business plans for each community, with weekly, monthly, and quarterly planning.
• Approve expense requests and manage expense reporting in line with budget expectations.
• Compile and analyze financial reports, and review and approve purchase orders and invoices for accuracy and timely client submission.
• Conduct property inspections, including tour paths, models, vacant units, and maintenance shops, and perform routine preventive maintenance inspections.
• Ensure compliance with company policies and procedures, particularly those concerning procurement, financial practices, and vendor management.
• Oversee resident and vendor communications and ensure timely resolution of issues.
• Monitor property marketing, including property websites and advertising.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager