Regional Manager

Spartan Fitness • Cleveland, OH

12d • $65,000 - $75,000

About The Position

The Regional Manager oversees the performance, operations, and leadership development of multiple studio locations within an assigned region. The role ensures studios meet organizational standards for financial performance, operational efficiency, and member experience, and provides direct supervision and mentorship to General Managers. The Regional Manager supports consistent execution of company policies, training programs, and promotional initiatives.

Serving as the primary liaison between studio management teams and the corporate office, this position facilitates communication, supports cross-functional initiatives, and aligns regional strategies with company objectives. The Regional Manager is accountable for regional revenue growth and profit-and-loss management, as well as implementing process improvements that support long-term business sustainability and success.

Spartan Fitness Holdings is Club Pilates' largest franchisee, with more than 160 studios across 16 states. The company describes opportunities for growth and development, health insurance benefits, 401(k) matching, free Pilates classes, and employee discounts. Regional Managers are eligible for a quarterly bonus program and earn 10% commission on private training, retail, and first-month membership sales. Compensation varies based on qualifications, experience, and location; no specific pay range is provided.

Requirements

• At least 2 years of experience in retail, service, or fitness sales management.
• Demonstrated experience in staff leadership, training, and performance management.
• Proven track record in sales growth, operational excellence, and customer satisfaction.
• Proven leadership and team management skills, including the ability to motivate and develop others.
• Business acumen and experience managing budgets, financial performance, and operational metrics.
• Excellent communication and interpersonal skills across in-person, phone, and email channels.
• Ability to think strategically while maintaining a hands-on approach to daily operations.
• Strong organization, attention to detail, and follow-through.
• Ability to multitask and prioritize effectively in a fast-paced, changing environment.
• Strong problem-solving skills and sound decision-making under pressure.
• Professionalism, reliability, and integrity.
• Proficiency with computer systems and software, including Microsoft Office Suite, Google Workspace, and social media platforms.
• Ability to stand and walk for extended periods during the workday.
• Ability to occasionally lift up to 25 pounds.
• Ability to regularly use a computer, phone, and other office equipment.
• Flexibility to work evenings, weekends, and special events as required by studio operations.

Nice To Haves

• Bachelor’s degree in business, management, or a related field preferred.
• Experience with ClubReady software preferred.

Responsibilities

• Directly supervise and develop General Managers and other studio leadership staff.
• Coach, mentor, and provide performance feedback to promote staff growth.
• Lead ongoing manager meetings to support communication and alignment across studios.
• Partner with the Education Coordinator to plan and approve educational events and training.
• Oversee implementation of monthly promotions, events, and regional initiatives.
• Maintain a strong leadership presence in assigned studios through regular visits and communication.
• Support and train studio teams to achieve sales goals and provide exceptional member experiences.
• Coordinate with service vendors for maintenance, cleaning, and other operational needs.
• Serve as a liaison between ownership or corporate leadership and studio management.
• Track and analyze key performance metrics, including lead generation, booking rate, show rate, and close rate.
• Assist with planning and executing promotional events, workshops, and member appreciation activities.
• Identify operational challenges and implement timely solutions.
• Report equipment maintenance issues to the Operations team and follow up on them.
• Ensure compliance with company policies, procedures, and brand standards.
• Perform other duties as assigned by management.

Benefits

• Spartan 401(k) program with up to a 5% match.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Short- and long-term disability coverage.
• Other ancillary products.
• Free Pilates classes.
• Employee discounts.
• Quarterly bonus program.
• 10% commission on private training, retail, and first-month membership sales.
• Opportunities for growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed