Regional Manager

Elmington Property Management•Dallas, TX

11d

About The Position

Bedrock Property Management’s Regional Manager leads site operations across a portfolio and is responsible for resident satisfaction and overall portfolio success. The role oversees Community Directors, vendor relationships, property performance, financial reporting, leasing, and financial goals. The Regional Manager manages staff, operations, and financial performance for the region; works to execute owners’ strategies; monitors results; and represents Bedrock to owners, vendors, residents, employees, and the broader community. The role includes frequent travel between properties, occasional responses to issues outside the normal work schedule, and travel of up to 25% of the time. The position calls for a customer-service-oriented leader with strong communication and organizational skills, financial and budget knowledge, attention to detail, and the ability to motivate and develop teams. Bedrock describes its purpose as providing genuine care and standards of excellence through selfless service, and identifies its core values as Win As One, By Any Means, Continual Growth, and Be Clear, Be Kind. The work involves computer and technology use, preparing and compiling documents, business purchasing and expense reporting, and physical activities including sitting, standing, walking, talking, handling objects or controls, and occasionally climbing, crouching, or lifting up to 25 pounds. The work environment is usually moderate in noise and temperature, though the role requires the ability to withstand seasonal outdoor heat and cold.

Requirements

At least 5 to 10 years of multifamily, multi-location property management experience.
A bachelor’s degree in a field such as real estate, management, finance, human services, or a related field, or 10 years of multi-location management experience.
Demonstrated success leading high-visibility and/or performance-challenged properties.
Working knowledge of local and federal laws, including Fair Housing and Landlord-Tenant laws.
Strong verbal and written communication skills for working with team leaders, corporate leadership, owners, and residents.
Strong organizational skills to manage multiple priorities, tasks, and deadlines.
Ability to manage staff, operations, and regional financial performance, and meet revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring portfolio performance.
Strong interpersonal skills and ability to influence and coach.
Successful experience as a team leader and team builder, including leading teams through positive motivation, goal setting, and accountability.
Ability to adapt to changing priorities and circumstances.
Ability to provide exemplary customer service, listen effectively, and offer helpful solutions.
Ability to travel between properties and travel up to 25% of the time.
Ability to respond to issues outside normal work hours when required.
Ability to withstand seasonal outdoor cold and heat.
Ability to occasionally lift and/or move up to 25 pounds.

Nice To Haves

Certified Property Manager (CPM) designation preferred.

Responsibilities

Ensure the team executes the owners’ strategy.
Understand complex financial statements and budgets, and ensure staff can understand them as well.
Track progress and regularly report results to leadership and owners.
Represent Bedrock positively to owners, vendors, and the community.
Continually learn and identify ways to improve team performance.
Oversee Community Directors, vendor relations, property operations, and portfolio performance.
Oversee leasing and financial goals, including occupancy, resident retention, and portfolio financial performance.
Manage regional staff, operations, and financial performance; provide mentorship and guidance to team leaders.
Use computers and other technological devices to access email, websites, and company software.
Prepare, locate, and compile information and documents.
Drive between properties in the portfolio and travel as required.
Purchase items for business needs and prepare expense reports.
Respond to issues outside the normal work schedule when required.
Follow and enforce company policies and procedures.