Regional Manager

Admiral Communities•Columbia, TN
•$72,000 - $85,000

About The Position

Admiral Communities is hiring a Regional Manager to oversee a portfolio of mobile home communities and drive performance through leadership, hiring, and operational execution. The role owns occupancy, revenue growth, expense control, and team performance across assigned markets, ensuring alignment with company systems, policies, and financial goals. The Regional Manager is responsible for results through team building, disciplined execution, and accountability. The position oversees Community Managers and onsite staff, including hiring, onboarding, training, coaching, performance management, and, when needed, disciplinary action or termination. It also ensures consistent use of company systems and standards, coordinates with centralized teams, and maintains compliance with local, state, and federal regulations. The Regional Manager drives leasing, pricing, marketing coordination, and Park Owned Home strategy; controls operating expenses; oversees capital projects and rehabs; and conducts site visits to inspect property conditions, operations, and team performance. The role owns regional KPI dashboards and Community Manager scorecards, reports performance and risks to the VP of Operations, and follows a weekly, monthly, and quarterly operating cadence. The work combines remote work, field visits, and office time, with frequent travel across the assigned region and availability for after-hours issues and emergencies.

Requirements

  • High school diploma required.
  • At least 5 years of management experience; multi-site experience is preferred.
  • Proven ability to hire and build teams.
  • Strong financial and operational acumen.
  • Ability to make independent decisions.
  • Strong communication and organizational skills.
  • Proficiency with property management software and Microsoft Office.
  • Valid driver’s license and reliable transportation.
  • Ability to walk properties and inspect assets.
  • Availability for after-hours issues and emergencies.

Nice To Haves

  • College degree.
  • Multi-site management experience.

Responsibilities

  • Own regional KPIs, including occupancy, delinquency reduction, revenue growth, and expense control against budget.
  • Maintain an up-to-date understanding of portfolio financials, identify underperforming assets, and execute turnaround plans.
  • Recruit, interview, select, onboard, and train Community Managers and onsite staff; build and maintain a talent bench.
  • Directly manage and coach Community Managers; hold teams accountable to KPIs, systems, and execution standards; handle performance management, disciplinary actions, and terminations.
  • Ensure consistent execution of company policies, procedures, systems, reporting standards, and communication protocols across properties.
  • Drive adoption and usage of Rent Manager and coordinate with Accounting, Marketing, and virtual assistants.
  • Ensure compliance with applicable local, state, and federal regulations.
  • Drive occupancy through leasing execution, pricing strategy, and marketing coordination.
  • Oversee Park Owned Home strategy to reduce the total number of homes through sales and maximize occupancy and rental rates.
  • Partner with the Marketing Director to improve lead flow and conversion.
  • Monitor and control operating expenses, including utilities, maintenance and vendor spending, property taxes, and infrastructure costs.
  • Approve and oversee capital projects and rehabs, including cost-efficient Park Owned Home rehabs.
  • Conduct regular site visits; inspect property conditions, operations, and team performance; identify issues and implement corrective actions.
  • Ensure communities meet company standards for safety, appearance, and compliance.
  • Provide consistent, accurate reporting to the VP of Operations and proactively communicate performance, risks, and opportunities.
  • Conduct weekly one-on-one calls with each Community Manager and review occupancy, delinquency, and leasing activity.
  • Conduct monthly property performance reviews against budget and develop action plans for underperforming assets.
  • Conduct quarterly talent reviews and portfolio strategy reviews with the VP of Operations.
  • Own the Regional KPI Dashboard and maintain Community Manager scorecards covering leasing, collections, property condition, and execution standards.
  • Use data to drive accountability and performance.
  • Directly supervise Community Managers and indirectly oversee maintenance staff, vendors, and contractors.
  • Travel frequently across the assigned region, walk properties, and inspect assets.
  • Remain available for after-hours issues and emergencies.

Benefits

  • Paid time off after 90 days.
  • Paid holidays.
  • 401(k) retirement plan.
  • Training and ongoing support from an experienced operations team.
  • A quarterly discretionary bonus may be offered based on overall performance, portfolio results, and company objectives.
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