Regional Manager
About The Position
The Regional Manager leads a regional portfolio of affordable housing properties, driving operational performance, regulatory compliance, and resident satisfaction. The role mentors and develops Community Managers and works with Property Management, Facilities, and Asset Management to coordinate budgets, goals, and growth. The position also supports strong relationships with agencies, investors, and internal departments. The Regional Manager monitors property performance indicators, including occupancy, collections, and NOI; prepares teams for LIHTC, HUD, and other agency inspections; and leads performance reviews, business plan preparation, and staff development. The schedule is Monday–Friday, 8:30 a.m.–5:00 p.m., with hybrid work and regional travel. Saturday coverage may be scheduled on a rotating basis depending on property performance and business needs.
Requirements
- At least 5 years of affordable housing management experience, including LIHTC, Section 8, or HUD compliance.
- At least 2 years of supervisory experience, including training, performance management, and staffing.
- Knowledge of budgets, NOI, and financial reporting.
- Proficiency in Microsoft Office.
- High school diploma or GED required.
- Flexibility to travel regionally for site visits, inspections, and meetings.
- Strong interpersonal, organizational, communication, and problem-solving skills.
- Weekend work may be required on a rotating basis based on property performance and business needs.
Nice To Haves
- Yardi Voyager experience.
- COS, LIHTC, or STAR certification, or willingness to obtain certification.
- Bachelor’s degree in Business or a related field.
Responsibilities
- Drive property performance, compliance, and resident satisfaction across the regional portfolio.
- Coach, support, and develop Community Managers, fostering engagement and accountability.
- Partner with Property Management, Facilities, and Asset Management on budgets, goals, and growth.
- Ensure readiness for LIHTC, HUD, and other agency inspections and maintain regulatory compliance.
- Monitor KPIs, including occupancy, collections, and NOI.
- Lead performance reviews, business plan preparation, and staff development initiatives.
- Build relationships with agencies, investors, and internal departments.
- Support leasing, resident engagement, and rent collection activities during scheduled weekend hours when required.
Benefits
- Competitive pay and annual salary reviews.
- 13 paid holidays.
- 15 days of PTO.
- Two volunteer days.
- Six weeks of fully paid parental leave.
- Medical, dental, and vision coverage.
- HSA and flexible spending accounts.
- Retirement plans with company match.
- Wellness program with opportunities to earn quarterly HSA contributions.
- Company-paid life insurance and short- and long-term disability insurance.
- Ongoing training, certifications, and growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
