Regional Manager

Redstone Residential•Provo, UT

10d

About The Position

Redstone Residential is hiring a Regional Property Manager to lead a portfolio of student and multifamily communities and the Community Managers who operate them. The role connects on-site teams with clients and investors, coaches Community Managers to achieve goals, partners with clients on performance and strategy, and identifies opportunities to increase asset value and resident satisfaction. As part of corporate leadership, the Regional Property Manager sets the tone for the region and models Redstone’s values while promoting consistency, accountability, and strong performance. The role oversees financial performance, budgeting, leasing results, client relationships, resident experience, asset upkeep, and capital projects. It also includes regular site visits, audits, staff meetings, and implementation of policy and procedure changes. The position requires regular travel, including quarterly visits to each community, air travel for client meetings and company events, and attendance at the annual leadership Summit. Compensation starts at $95,000 per year, with the opportunity to earn performance bonuses of up to an additional 20% of salary. The role is full-time, salaried, and exempt.

Requirements

At least 6 years of student housing or multifamily housing experience.
At least 4 years of experience as a property manager.
Hands-on budget management and P&L ownership, with working knowledge of financial reporting.
Previous client-facing experience and a polished, client-ready professional presence.
Ability to manage multiple projects and processes at once and remain steady under pressure.
Experience with Entrata or similar property management software.
Ability to learn technology quickly, including Google Apps, Microsoft Office, cloud-based management, and dashboarding tools.
A team-first leadership style that inspires high performance and provides constructive feedback.
Detail-oriented work ethic.
Ability and willingness to fly when needed.

Nice To Haves

Experience in both student housing and conventional multifamily.
Experience managing third-party assets for multiple ownership groups.
Experience overseeing CapEx or renovation projects.

Responsibilities

Review P&Ls, balance sheets, and budgets with clients and Community Managers; provide timely, accurate monthly client reporting and prepare professional annual business plans.
Guide Community Managers in preparing and maintaining annual budgets, and oversee appropriate action on delinquencies and evictions.
Hold the region accountable to weekly and annual leasing goals by tracking leasing velocity, conversion ratios, traffic, and local market data.
Audit leases for accuracy, ensure communities use available leasing tools, and approve leasing campaigns and commission structures.
Lead and develop Community Managers through weekly KPI and staffing reviews, quarterly performance reviews, and hiring and termination decisions.
Build client partnerships through regular reviews of KPIs and financials, responses to client questions and concerns, and trustworthy communication.
Resolve escalated resident and parent concerns and conduct the annual customer service survey.
Protect and grow asset value by acting in each client’s best interest, ensuring seasonal and life-cycle upkeep, and facilitating CapEx projects.
Visit each community at least quarterly for site audits and staff meetings; implement policy and procedure changes; and keep offices organized, safe, and data-secure.
Travel for client meetings and company events, including the annual leadership Summit.