Regional Manager

Cornerstone Residential•Bountiful, UT

About The Position

The Regional Property Manager is a business leader responsible for resident customer service and operations across two or more residential properties. The role oversees leasing activity, renewals, collections, financial reporting, supplies, communications, maintenance, personnel, and marketing. The ideal candidate has experience with market-rate lease-ups and LIHTC affordable multi-residential properties. This position reports to the Utah Operations department.

Requirements

  • At least 4 years of experience in multifamily property management, including market-rate experience and LIHTC/HUD experience.
  • Experience with USDA Rural Development (RD).
  • Working knowledge of Yardi or other property management software.
  • Reliable transportation, maintained auto insurance, and a valid driver’s license.
  • Proven ability to market properties.
  • Strong communication and customer service skills.

Nice To Haves

  • Bachelor’s degree.
  • CAM, ARM, or CCRM certification.
  • Bilingual or multilingual skills.

Responsibilities

  • Manage property operations, inspect properties and vacant units, oversee daily requirements and long-range capital improvements, ensure deposits and bookkeeping are handled properly, review property and financial reports, respond to resident concerns, and refer liability claims or legal issues to the appropriate department.
  • Cultivate and retain relationships with owners, partners, and executives for the assigned portfolio.
  • Oversee property maintenance with the maintenance team, review repair reports and work-order completion, ensure required operating permits are maintained, monitor utility usage, and ensure make-ready turn times meet company policy.
  • Manage financial responsibilities, including reviewing and approving budgets, forecasts, sales and marketing plans, capital invoices, variance reports, reclassifications, and accruals; monitor expenses and compliance with budget goals.
  • Manage property personnel, build and mentor cohesive teams, coordinate orientation and ongoing training, review performance evaluations, recommend salary increases or advancement, manage time off, submit payroll, and address safety, workers’ compensation, and employee matters with relevant departments.
  • Manage, create, and monitor marketing activities; assess market and sub-market conditions; review marketing surveys and strategies; recommend rental and renewal pricing adjustments; and ensure websites and collateral materials are accurate and up to date.
  • Perform other duties as assigned or requested to support property operations.

Benefits

  • Medical, dental, and vision insurance.
  • Supplemental insurance available.
  • Employer-paid life, AD&D, LTD, and STD insurance.
  • 401(k) plan.
  • Paid vacation time.
  • Paid sick time.
  • Opportunity for career advancement and continued education.
  • Eligible for monthly commissions and quarterly bonuses.
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