Regional Manager

Anytime Fitness•Lafayette, LA

4d•Onsite

About The Position

The Regional Manager is responsible for daily club operations and helping drive membership and personal training revenue through coaching and key performance indicators. The role supports Club Managers with day-to-day questions, connects communication between regional leadership and club teams, and reviews club and district performance to improve strategies and identify trends. The position works in a customer-facing indoor gym setting with low to moderate noise. Travel may be required up to 75% annually. Physical duties may include standing, sitting, talking, hearing, reaching, stooping, and kneeling, and the employee must be able to lift 50 pounds.

Requirements

High school diploma or equivalent required.
3–5 years of sales experience required.
Proficient in Microsoft Office and able to learn new software.
Excellent organizational and leadership skills.
Outstanding communication and interpersonal abilities.
Ability to prioritize and handle multiple tasks simultaneously.
Proven ability to lead a team and work as a self-starter.
Ability to obtain CPR, First Aid, and AED certifications.
Able to lift 50 pounds.

Nice To Haves

Associate degree preferred.
Personal Training Certification is a plus.
CPR, First Aid, and AED certification preferred.

Responsibilities

Drive membership, personal training, and merchandise sales.
Review the daily sales process with Club Managers to drive sales.
Execute marketing campaigns directed by the Marketing Director, including community outreach and involvement.
Post on club social media accounts to enhance engagement, community, and culture.
Support member experience through appropriate follow-up with members and prospects.
Review delinquent accounts and ensure follow-up; collect on delinquent member accounts as necessary.
Qualify, inform, inspire, and convert prospects to club members.
Clean and maintain the club and equipment.
Perform weekly bank deposits, till counts, and inventory counts.
Help prevent membership cancellations and cancel or freeze memberships as necessary.
Audit personal training and client tracking.
Review and approve time-off requests and timecards weekly.
Review and analyze club reports to improve strategies and identify district-wide trends.
Assist with leading weekly and monthly meetings and training events.
Bridge communication between the Regional Manager and Club Managers.
Recognize and inform the team through activities such as weekly social media shoutouts, recognition follow-ups, goal and performance communication, and updates on current business activities.
Serve as a main point of contact for Club Managers on daily operations and assist with their questions.
Review and break down month-end numbers and assist with tracking and communicating weekly and monthly KPIs.
Monitor personal training metrics for accuracy by reviewing PT station numbers and providing weekly updates to the team and/or Regional Manager.