Regional Manager

Inizio Engage • Dallas, TX

5d

About The Position

Inizio Engage is hiring a Regional Manager to oversee a designated team of field-based Clinical Educators supporting patients and families affected by Hereditary Angioedema (HAE). Clinical Educators provide supplemental live, in-home, virtual, and telephonic support. The Regional Manager oversees day-to-day team operations, supports execution of program requirements, monitors performance against KPIs, and provides field coaching, training, and performance management. The role also involves reporting, operational coverage, recruiting and onboarding support, and travel within the assigned region.

Requirements

• Bachelor’s degree or equivalent work-related experience.
• Active RN license.
• Two to three years of field leadership or supervisory management experience.
• Advanced communication skills.
• Experience identifying, hiring, training, and developing talent.
• Valid driver’s license.
• Proficiency in Excel, Word, and Outlook.
• Ability to travel up to 75% within the assigned region.
• Must reside within 60 minutes of a major airport throughout the duration of the contract.

Nice To Haves

• BSN preferred.
• Experience in a clinical education and patient-teaching environment.
• Patient/provider product-use, administration, or injection-training experience.
• Experience in a specified disease state or specialty.

Responsibilities

• Use sound judgment in operational, compliance, and human resources responsibilities.
• Support team leadership in executing program requirements as contractually required.
• Manage day-to-day operations of the assigned Clinical Educator team as its key point of contact.
• Ensure direct reports meet or exceed project KPIs and provide the line manager with ongoing, evidence-based assessments of territory outputs and needs.
• Maintain working knowledge of program technologies, including the CRM system and reporting dashboards.
• Support program leadership with creating and maintaining client- and Inizio-requested reports.
• Review and confirm the accuracy of regional reports, spreadsheets, and correspondence before distribution.
• Provide operational coverage for the Client Account Director/Manager when requested, including during absences and for Clinical Educator territories needing additional support.
• Communicate program initiatives, requirements, changes, and enhancements to direct reports.
• Conduct and document regular field visits with Clinical Educators, including completing Field Coaching Reports according to Inizio and client requirements.
• Provide timely, actionable feedback and targeted training based on field observations.
• Provide initial onboarding, ongoing coaching, and performance management to direct reports.
• Verify and validate project roster changes related to launches, realignments, transfers, staffing changes, or other operational needs.
• Ensure direct reports have the equipment and technology needed to perform their roles.
• Participate in client and Inizio meetings when requested to report progress and recommend solutions to issues or opportunities.
• Assist leadership with recruiting, onboarding, and training Clinical Educators.
• Manage field time and travel according to business needs and program priorities, and follow the client's travel and expense policies.

Benefits

• Competitive pay.
• Medical, dental, and vision coverage.
• Accrued paid time off.
• 401(k) with company match.
• Disability and life insurance.
• Paid maternity and paternity leave.
• Company-paid holidays.
• Recognition programs, contests, and awards.
• Learning, leadership development, and career advancement support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager