Regional Manager

Asset Living•Sacramento, CA

7h•$105,000 - $110,000

About The Position

The Regional Manager oversees the operations of a housing community portfolio and manages personnel, leasing, maintenance, financial, administrative, and risk-management functions. As an offsite leader, the Regional Manager supervises properties and staff to ensure compliance with company policies and procedures, safety and fair housing guidelines, and liability requirements. The role includes travel estimated at 25–50% of annual work time for property visits, conferences, training, or other business-related activities. This is a safety-sensitive position and may be subject to additional compliance requirements.

Requirements

High school diploma or equivalent, or an equivalent combination of education and experience.
Four years of experience in the housing industry, or one to two years of related experience and/or training, as an alternative qualification path.
Basic computer skills and the ability to understand and perform all on-site software functions.
Basic knowledge of Fair Housing Laws and OSHA requirements.
Ability to travel an estimated 25–50% of annual work time.

Nice To Haves

Bachelor’s degree preferred.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification preferred.

Responsibilities

Screen, hire, train, coach, counsel, and develop on-site staff in accordance with company directives and training benchmarks.
Address and document performance problems; communicate with the appropriate senior leaders and Human Resources, and handle termination when necessary.
Prepare or approve salary increase requests and ensure counseling statements, evaluations, and salary requests are reviewed and delivered to Human Resources.
Approve timesheets and verify hours, leave reporting, and required signatures.
Promote staff harmony and effective job performance, and ensure compliance with company policies and procedures.
Improve net operating income through cost control and revenue and leasing improvements; identify trends and recommend strategies.
Develop yearly operating budgets and forecasts, evaluate significant budget variances monthly, and recommend future capital improvements.
Monitor proposals, contracts, and work in progress for large site projects.
Oversee timely receipt and reconciliation of deposits, rent collections, charges, and vendor invoices, including invoice coding.
Ensure timely property closeout and accurate financial reports to ownership.
Develop annual marketing plans and strategies to generate rentals or rent increases.
Ensure leasing practices, follow-up, lease signing and documentation, and reporting are effective and accurate.
Address resident complaints, concerns, and requests; develop and implement resident retention programs.
Show, lease, and move in prospective residents effectively.
Ensure administrative and leasing reports are accurate, complete, and submitted on time.
Assist with property emergency response and ensure emergencies involving staff, residents, or buildings are handled within company guidelines.
Manage customer service and monitor maintenance service-request turnaround and responsiveness.
Maintain property appearance through regular inspections and tours, and ensure repairs are identified and completed promptly.
Use property resources, equipment, and supplies economically, including obtaining vendor, supplier, and contractor bids and addressing inadequate service.
Direct and monitor maintenance, construction, and rehabilitation work to ensure quality and timely completion.