Regional Manager

Cornerstone Residential•St. George, UT

25d

About The Position

Cornerstone Residential is dedicated to delivering exceptional service and performance to investors, property owners, and residents. Its mission is to maximize revenue for partners while preserving and enhancing managed assets, with resident satisfaction supporting occupancy and income growth. Services include accounting, payroll, reputation management, auditing, investment analysis, due diligence, and acquisition support. The Regional Manager oversees a portfolio of multifamily properties and makes decisions to achieve community objectives. This business and team leader hires, trains, mentors, leads, and inspires property management professionals; oversees property operations, financial budgeting and reporting, maintenance, personnel, and marketing and leasing efforts; and supports portfolio success. The role is classified as full-time, salary/exempt, with scheduled hours of 8 a.m. to 5 p.m. Compensation is $95,000–$110,000 annually, with eligibility for quarterly bonuses and monthly commissions. Travel for site visits and company meetings is estimated at 50% or as portfolio needs require.

Requirements

At least 5 years of multifamily property management experience with demonstrated multi-site leadership.
At least 1 year of Regional Manager experience.
Knowledge of LIHTC compliance.
Working knowledge of RealPage or other property management software.
Reliable transportation, maintained auto insurance, and a valid driver’s license.
Strong communication and customer service skills.
Strong analytical and computer skills.
Ability to communicate recommendations effectively to senior management.
Ability to develop, plan, and implement short- and long-range goals.
Desire to work in an entrepreneurial, fast-paced environment.
Ability to travel as needed for site visits and company meetings; estimated travel is 50% or based on portfolio needs.

Nice To Haves

Bachelor’s degree.
CAM, CPM, ARM, or CCRM certification.
Bilingual or multilingual skills.
Advanced proficiency with RealPage property management products.

Responsibilities

Manage property operations, inspect properties regularly, and verify vacant-unit conditions at scheduled and unscheduled intervals.
Manage daily property requirements and maintain long-range capital improvement plans.
Ensure received funds are deposited and recorded regularly and that proper bookkeeping procedures are followed.
Review weekly and monthly property status and financial reports.
Respond promptly to residents’ concerns, comments, and complaints.
Foster teamwork among properties while maintaining the non-fraternization policy.
Refer liability claims, legal complaints, and other violations to the legal department and/or corporate office.
Cultivate and retain relationships with owners, partners, and executives in the assigned portfolio.
Oversee property maintenance with the maintenance team; review repair and maintenance reports and evaluate timely completion of work orders.
Oversee compliance with required operating permits, such as pool and elevator permits.
Monitor property electricity, water, and gas usage, and ensure make-ready turn times meet company policy.
Review and approve annual operating budgets, forecasts, and sales and marketing plans, and oversee compliance with budget goals.
Control costs by reviewing expenses; review and approve capital invoices promptly; review variance and other weekly reports; and coordinate reclassification and accrual needs with site and accounting teams.
Create, mentor, and manage a cohesive property management team in accordance with company policies.
Coordinate orientation and ongoing training for property managers.
Review and approve staff performance reviews and recommend salary increases or advancement.
Manage property managers’ time off and submit payroll for processing.
Ensure staff completes new-hire safety orientation and annual safety training.
Follow company procedures and promptly report workers’ compensation issues and employee incidents to the carrier, management, and Human Resources.
Develop employee performance goals and plans, and work with Human Resources on employee concerns and terminations.
Manage, create, and monitor marketing activities; understand market and submarket conditions that may affect occupancy or income.
Review and provide input on marketing surveys and approve strategies to attract prospective residents.
Evaluate and interpret market conditions and recommend rental and renewal pricing adjustments to support occupancy and revenue growth.
Ensure websites and collateral materials are accurate and current.
Perform other duties as assigned or requested to support property operations.
Travel as needed for site visits and company meetings, estimated at 50% or according to portfolio needs.