Regional Manager

Admiral Communities • Chattanooga, TN

6d • $72,000 - $85,000

About The Position

Admiral Communities is hiring a Regional Manager to oversee a portfolio of mobile home communities and drive performance through leadership, hiring, and operational execution. The role owns occupancy, revenue growth, expense control, and team performance across assigned markets, while ensuring alignment with company systems, policies, and financial goals. The Regional Manager is a performance leader responsible for building teams and delivering results through people and disciplined execution.

The Regional Manager oversees Community Managers and onsite staff, including hiring, onboarding, coaching, accountability, and performance management. The role ensures consistent implementation of company processes, software, reporting standards, and communication protocols, while coordinating with centralized Accounting, Marketing, and virtual assistant teams. Responsibilities include driving leasing and marketing performance, managing Park Owned Home (POH) strategy, controlling operating expenses, overseeing capital projects and rehabs, and ensuring regulatory compliance.

The position includes regular site visits and frequent travel across the assigned region, along with remote work and office time. The Regional Manager reports performance, risks, and opportunities to the VP of Operations and maintains weekly, monthly, and quarterly operating reviews. This is a full-time, exempt position requiring availability for after-hours issues and emergencies. A high school diploma is required; a college degree is preferred. Five or more years of management experience is required, with multi-site experience preferred.

Requirements

• High school diploma required.
• At least 5 years of management experience.
• Proven ability to hire and build teams.
• Strong financial and operational acumen.
• Ability to make independent decisions.
• Strong communication and organizational skills.
• Proficiency with property management software and Microsoft Office.
• Valid driver’s license and reliable transportation.
• Availability for after-hours issues and emergencies.
• Ability to walk properties and inspect assets.

Nice To Haves

• College degree preferred.
• Multi-site management experience preferred.

Responsibilities

• Own regional KPIs, including occupancy, delinquency reduction, revenue growth, and expense control against budget.
• Maintain a current understanding of portfolio financials, identify underperforming assets, and execute turnaround plans.
• Hire Community Managers and onsite staff by sourcing, interviewing, and selecting candidates; build and maintain a talent bench.
• Onboard and train new hires to company standards.
• Directly manage and coach Community Managers; hold teams accountable to KPIs, company systems, and execution standards.
• Handle performance management, disciplinary actions, and terminations, and build a high-performance culture.
• Ensure company policies, procedures, systems, reporting standards, and communication protocols are consistently followed across properties.
• Drive adoption and use of Rent Manager and coordinate with Accounting, Marketing, and virtual assistant teams.
• Ensure compliance with local, state, and federal regulations.
• Drive occupancy through leasing execution, pricing strategy, and marketing coordination.
• Oversee Park Owned Home strategy to reduce the total POH count through sales while maximizing occupancy and rental rates.
• Partner with the Marketing Director to improve lead flow and conversion.
• Monitor and control operating expenses, including utilities, maintenance and vendor spending, property taxes, and infrastructure costs.
• Approve and oversee capital projects and rehabs, including cost-efficient POH rehabs.
• Conduct regular site visits to inspect property conditions, operations, and team performance; identify issues and implement corrective actions.
• Ensure communities meet company standards for safety, appearance, and compliance.
• Provide consistent, accurate reporting to the VP of Operations and proactively communicate performance, risks, and opportunities.
• Conduct weekly one-on-one calls with each Community Manager and review occupancy, delinquency, and leasing activity.
• Conduct monthly property performance reviews against budget and develop action plans for underperforming assets.
• Conduct quarterly talent reviews and portfolio strategy reviews with the VP of Operations.
• Own the regional KPI dashboard and maintain Community Manager scorecards covering leasing, collections, property condition, and execution standards.
• Use data to drive accountability and performance.
• Directly supervise Community Managers and indirectly oversee maintenance staff, vendors, and contractors.
• Travel frequently across the assigned region and walk properties to inspect assets.
• Be available to address after-hours issues and emergencies.

Benefits

• Paid time off after 90 days.
• Paid holidays.
• 401(k) retirement plan.
• Training and ongoing support from an experienced operations team.
• A quarterly discretionary bonus may be offered based on overall performance, portfolio results, and company objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED