Regional Manager

MainStreet Family Care•Shelby, NC

66d•Hybrid

About The Position

MainStreet Family Care is seeking candidates who are passionate about healthcare and eager to transition into administrative and management roles. This is not just a job—it’s a leadership launchpad. You’ll gain tools and intense development experiences to help you lead multiple urgent care clinics. The role includes 6–8 weeks of structured onboarding, training, and clinical/management rotations. The ideal candidate is a Registered Nurse (RN) with management experience, OR a Certified Registered Nurse Practitioner (CRNP) or Physician Assistant (PA) with leadership experience or strong interest in operations/administration, OR someone with a Masters Degree, experience in healthcare administration, or experience in multi-site management. Candidates should be interested in growing into multi-site clinic management roles, able to travel frequently between clinics, and ready to step in on a moment's notice to support operations. The role requires the ability to drive culture, accountability, and be a true leader. The clinics are open 7 days a week, 12 hours a day Monday to Friday and up to 12 hours on Saturdays and Sundays, so you may be expected to be available to take calls during these operating hours. You will need to be prepared and be available as needed during operating clinic hours to promote the success of your clinics. Traveling from clinic to clinic and spending significant time at each clinic will be a foundation for your success and is required. The person who thrives in this role is someone who is an organized planner but also thrives in managing curveballs. You are a problem solver and someone who does not let external stresses break you. This can be an emotionally and mentally exhausting job if you are not skilled at handling your own stress levels and crisis management skills.

Requirements

Registered Nurse (RN) with management experience OR
Certified Registered Nurse Practitioner (CRNP) or Physician Assistant (PA) with leadership experience or strong interest in operations/administration OR
Someone with a Masters Degree, experience in healthcare administration, or experience in multi-site management
Interested in growing into multi-site clinic management roles
Able to travel frequently between clinics in Tarboro, Kinston, Havelock, Swansboro, and Wilmington.
Ready to step in on a moment's notice to support operations
Capable of driving culture, accountability, and being a true leader
Resourceful, organized, and solution-oriented
Thrive in dynamic environments
High-achiever, ready to grow into a true leader
Must be comfortable with extensive day travel and occasional overnight stays
Prepared and available as needed during operating clinic hours to promote the success of your clinics.
Traveling from clinic to clinic and spending significant time at each clinic will be a foundation for your success and is required.
Organized planner but also thrives in managing curveballs.
Problem solver and someone who does not let external stresses break you.
Skilled at handling your own stress levels and crisis management skills.

Responsibilities

Ensure smooth operations and compliance with company policies
Lead clinic staff (MAs, NPs, PAs), coordinate schedules, and monitor staffing needs
Manage inventory, hiring, coaching, and patient experience
Be the on-site leader ensuring clinic success 7 days a week
Drive clinic culture, foster accountability, and lead with presence and purpose
Enforcing company policies and procedures; you are the corporate presence in the clinics
Smooth-running clinic operations: ensure clinic staff and operations follow our standards
Making sure that each clinic is delivering top-tier customer satisfaction
Dealing with day-to-day questions from the staff / troubleshooting and problem solving with the staff
Clinic staff shift scheduling and monitoring spend against budget
Ordering and managing medical and office supply inventory within budgeted levels
Recruiting, screening, coaching, and managing the medical assistants that staff your clinics
Managing the staff competency and staffing level of your clinics, including hiring and terminating