Regional Manager

BARKER MANAGEMENT INC•Anaheim, CA
•$90,000 - $105,000•Onsite

About The Position

Barker Management Inc. is hiring a Regional Manager to oversee all on-site operations, including physical and financial operations, at assigned residential developments. The Regional Manager serves as the primary liaison among on-site staff, the company’s Central Office, and development owners and investors, and is responsible for providing accurate and timely information while representing the company and the interests of the owners and investors. The role supervises resident managers, maintenance personnel, and janitorial personnel, and includes regular visits to assigned developments and attendance at the Central Office every Monday unless excused. The Regional Manager oversees staffing, budgets, vendors, property conditions, resident matters, occupancy, compliance, and required reporting. The position is full-time, based at the Central Office in Anaheim, California, with a day shift from 8:00 a.m. to 5:00 p.m., Monday through Friday. The listed salary range is $90,000 to $105,000.

Requirements

  • At least 4 years of management or related experience.
  • High school diploma.
  • Above-average computer skills using MS Word and MS Excel.
  • Above-average organizational, communication, and interpersonal skills.
  • Understanding of accounting and management software.

Responsibilities

  • Set local work procedures and schedules, issue instructions, assign work, and review staff performance and conformance with company and agency policies.
  • Review operations at assigned developments to ensure property, maintenance, and rental-office policies and procedures are implemented.
  • Coach, mentor, and train development employees; promote staff morale and teamwork; and fairly resolve grievances.
  • Hire, evaluate, and terminate development employees, subject to final approval by the Operations Manager or Vice-President of Operations.
  • Prepare and distribute annual performance and salary reviews for development employees.
  • Communicate with owners, investors, asset managers, government agencies, and other parties, and prepare accurate, timely reports and responses to requests.
  • Attend the Central Office each Monday unless excused; review and code invoices, respond to correspondence, complete reports, and discuss development issues with operations leadership.
  • Report on vacancies, receivables, recertifications, legal matters, staffing, physical conditions, and other significant development issues.
  • Participate in preparing annual operating budgets and control expenses in accordance with approved budgets.
  • Plan, coordinate, supervise, and execute lease-up activities for new developments when assigned.
  • Use Section 8 applicants to increase development revenues.
  • Obtain three competitive vendor bids annually or when a contract expires, submit them to operations leadership for review, and discuss vendor issues with the asset manager as appropriate.
  • Visit each assigned development weekly or bi-weekly and submit written reports on property and operational status.
  • Monitor vacancies, apartment readiness, and applicant qualification to reduce vacancy loss.
  • Verify waiting lists are maintained according to company policy and applicants are qualified in the required order.
  • Ensure residency applications are approved by the Compliance Department before move-in.
  • Ensure delinquent residents receive appropriate notices to pay rent or quit by the fifth day of each month.
  • Inspect common areas and grounds for cleanliness, organization, and hazards.
  • Verify that elevators, boilers, fire extinguishers, emergency generators, and fire sprinkler systems are inspected, tagged, and certified as required.
  • Meet with residents as needed to resolve issues and share information.
  • Monitor recertifications to ensure processing begins at least 90 days before the effective date and is completed promptly.
  • Review maintenance requests and spot-check completed work for quality and resident satisfaction.
  • Check inventory and ensure purchase orders are properly completed and submitted.
  • Ensure permanent resident files contain complete, updated documents.
  • Determine whether security services are needed and ensure any security contract, plan, or schedule is implemented.
  • Perform other duties as assigned.

Benefits

  • Free medical insurance after the first 90 days.
  • Free dental insurance after the first 90 days.
  • Free vision insurance after the first 90 days.
  • 80 hours of paid vacation.
  • 12 paid holidays.
  • 80 hours of sick pay.
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