Regional Manager

Smile Doctors•US TN Remote, TN

About The Position

The Regional Manager is a leadership role responsible for operational excellence, strategic growth, financial performance, and organizational success across multiple practice locations in an assigned region. The position serves as a strategic business partner to doctors, practice leadership, and senior executives, translating organizational objectives into actionable strategies, optimizing practice performance, developing high-performing teams, and supporting sustainable growth and profitability. The Regional Manager strengthens doctor partnerships, leads organizational initiatives, supports new affiliations, and fosters accountability, collaboration, and exceptional patient care. The role involves regular performance discussions and practice visits, including visiting each practice at least once per quarter, and requires willingness to travel up to 60% of the time.

Requirements

  • Bachelor’s degree.
  • At least three years of experience in a multi-unit leadership role.
  • Ability to translate organizational objectives into actionable business plans and measurable results.
  • Proven success driving performance, growth, and consistency across multiple locations.
  • Strong understanding of profitability, financial performance, labor management, and operational KPIs.
  • Demonstrated ability to meet or exceed business objectives and drive sustainable growth.
  • Exceptional relationship-building and communication skills, with the ability to influence doctors, senior leadership, and cross-functional partners.
  • Strong coaching, mentorship, conflict-resolution, and succession-planning capabilities.
  • Ability to navigate complex business challenges, lead change, and implement effective, data-driven solutions.
  • Strong decision-making, time-management, and prioritization skills, with an entrepreneurial mindset and commitment to continuous improvement.
  • Willingness to travel up to 60% of the time.

Nice To Haves

  • Experience in the orthodontics, dental, or healthcare industry.

Responsibilities

  • Drive regional business performance, including revenue growth, profitability, operational efficiency, and patient satisfaction.
  • Develop and execute regional business strategies aligned with organizational priorities and measurable performance objectives.
  • Analyze financial and operational metrics to identify trends, optimize performance, and implement data-driven improvements.
  • Build and maintain collaborative relationships with doctors as a trusted strategic business partner.
  • Lead, coach, and develop practice leadership teams, fostering engagement, accountability, and continuous improvement.
  • Optimize staffing models, labor management, scheduling, doctor coverage, and operational resources to maximize productivity and profitability.
  • Identify opportunities to increase patient acquisition, improve conversion and patient experience, and maximize practice capacity.
  • Partner with senior leadership and cross-functional teams to execute strategic initiatives and support organizational growth.
  • Lead integration of new affiliations, operational improvements, and enterprise-wide initiatives.
  • Identify business challenges and implement scalable solutions for sustainable results.
  • Maintain a visible leadership presence through weekly performance discussions and practice visits, visiting each practice at least once per quarter.
  • Travel up to 60% of the time.

Benefits

  • Competitive salary plus bonus opportunity.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • 401(k) plan.
  • Three weeks of paid time off in the first year.
  • Paid holidays.
  • Discounts on braces and clear aligners for the employee and family members.
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