Regional Manager, Summer Work and Travel

CIEE• Remote, US, MI
•Remote

About The Position

The Regional Manager, Summer Work and Travel leads an on-the-ground team focused on growing placements and providing support to host employers, participants, and community members in a defined community or group of communities. The team sells host-employer jobs that result in multi-program placements, secures host families for participants whose employers do not provide housing, and creates community events that provide value to hosts. The manager coaches staff in sales and account management, helps resolve hosts’ hiring needs, and ensures participants are placed quickly and effectively to build long-term client relationships. The role is available only to candidates in Mackinac, Michigan, and reports to the Director of Placement Sales, Summer Work and Travel.

Requirements

  • Bachelor’s degree.
  • At least 5–7 years of previous sales success.
  • Ability to draw conclusions and create strategy based on metrics.
  • Strong verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Proactive approach and preference for working in a fast-paced environment.
  • Ability to work with remote field staff.
  • Ability to investigate and analyze information, draw conclusions, and solve problems efficiently.
  • Energetic, personable, goal-oriented, and team-oriented.
  • Tolerance for ambiguity and a sense of humor.
  • Technology proficiency.
  • Innovative, creative, and flexible in a changing environment.
  • Passion for CIEE’s mission and global exchange.

Nice To Haves

  • B2B sales and human capital solutions experience preferred.
  • 3–5 years of people-management experience preferred.
  • Experience with Salesforce, Microsoft Suite, and Teams preferred.

Responsibilities

  • Lead a team selling to new hosts, renewing and growing existing host relationships, and sourcing host families within a defined territory.
  • Set individual sales goals and pipeline targets, and coach team members to exceed seasonal goals.
  • Create outreach strategies to engage new hosts and renew existing relationships.
  • Develop and deploy host-focused community events that provide value and maximize sales.
  • Manage host accounts by building long-term relationships, ensuring commitments are met, and identifying growth and retention opportunities.
  • Track and report sales and placement results, adjusting tactics as needed.
  • Consult with hosts on hiring strategies and provide guidance to maximize placement results.
  • Work with compliance, participant services, and other internal teams to support host satisfaction and program quality.
  • Ensure a high-quality experience for stakeholders through proactive communication and support, measured by NPS results.

Benefits

  • Paid time off and parental leave.
  • Gym Reimbursement Program.
  • Employee Assistance Program.
  • Short-term and long-term disability coverage.
  • Six floating Fridays, subject to eligibility rules.
  • CIEE Study Abroad Programs.
  • 403(b) retirement plan with employer contribution.
  • Life, travel, medical, dental, and vision insurance coverage.
  • Flexible Spending Accounts/Health Savings Account for medical and dependent expenses.
  • Voluntary benefits including identity theft protection, pet insurance, accident coverage, and critical illness coverage.
  • Competitive total rewards package; benefits and offerings may increase total compensation by up to 25%.
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