Regional Director, Summer Work and Travel

CIEE Inc•Massachusetts, MA, US, MA

6d•Remote

About The Position

The Regional Director leads an on-the-ground team in the Cape Cod territory, focused on growing host placements and providing high-quality support to hosts, participants, and community members. The team sells jobs to host employers, recruits host families for participants whose employers do not provide housing, and creates community events that offer value to hosts. The Regional Director coaches staff in sales and account management, addresses host hiring needs, and ensures participants are placed efficiently to support long-term client relationships. The role owns the territory’s annual growth plan and sales results, leads host recruitment and account retention, hires and develops regional staff, and represents CIEE with major host accounts and community partners. It also manages regional resources and budgets, monitors placement and sales performance, and collaborates with internal teams to deliver a high-quality program experience.

Requirements

Bachelor's degree required.
7–10 years of previous sales success required.
Strong verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to draw conclusions and develop strategies based on metrics.
Proactive approach and preference for working in a fast-paced environment.
Ability to work with remote field staff.
Ability to investigate and analyze information, draw conclusions, and solve problems efficiently.
Energetic, personable, goal-oriented, and team-oriented.
Tolerance for ambiguity and a sense of humor.
Technology proficiency required.
Innovative, creative, and flexible in a changing environment.
Passion for CIEE's mission and global exchange.
Must be located in Cape Cod, Massachusetts.

Nice To Haves

B2B sales experience, preferably in human capital solutions.
At least 5 years of people management experience.
Experience with Salesforce, Microsoft Suite, and Teams.

Responsibilities

Own the annual growth plan for the Cape Cod territory, set targets for host retention, placements, and new business, and share recommendations with Summer Work and Travel leadership.
Lead a team selling to new hosts, renewing and growing existing host relationships, and sourcing host families in the territory.
Launch the Summer Work and Travel Host Family Recruitment initiative and lead local family recruitment.
Set individual sales goals and pipeline targets, and coach team members to achieve seasonal goals.
Recruit, hire, and onboard regional staff, developing a high-performing field team and future leaders.
Create outreach strategies to engage new hosts and renew existing relationships.
Develop and deliver host-focused community events that provide value and support sales.
Manage host accounts, build long-term relationships, ensure commitments are met, and identify opportunities for growth and retention.
Represent CIEE as the senior regional representative, lead executive-level relationships with major host accounts, and build partnerships with chambers of commerce, community organizations, and housing partners.
Track and report sales and placement results, adjusting tactics as needed.
Manage the regional budget and resources, making investment decisions based on return and growth potential.
Consult with hosts on hiring strategies and provide guidance to maximize placement results.
Work with compliance, participant services, and other internal teams to support host satisfaction and program quality.
Ensure a high-quality experience for stakeholders through proactive communication and support, measured by NPS results.

Benefits

Paid time off and parental leave.
Gym reimbursement program.
Employee Assistance Program.
Short-term and long-term disability coverage.
Six floating Fridays, subject to eligibility rules.
CIEE Study Abroad programs.
403(b) retirement plan with employer contribution.
Life, travel, medical, dental, and vision insurance coverage.
Flexible Spending Accounts and Health Savings Account for medical and dependent expenses.
Voluntary benefits including identity theft protection, pet insurance, accident insurance, and critical illness coverage.