Regional Placement Coordinator, Summer Work and Travel

CIEE•Massachusetts, MA, US, MA
•Remote

About The Position

The Regional Placement Coordinator drives placement growth across multiple Summer Work and Travel programs within a defined territory and provides support to host employers, participants, host families, and community stakeholders. The role cultivates new host employer relationships, expands existing accounts, secures housing solutions for participants, and supports community engagement initiatives. Through sales outreach, account management, and stakeholder support, the coordinator works to maximize placements, strengthen relationships, and deliver a high-quality program experience. The position is remote and open to candidates located in Cape Cod, Massachusetts. It reports to the Regional Manager, Summer Work and Travel, within the Seasonal Exchanges department. Compensation is $55,000 plus sales incentive pay at on-target earnings.

Requirements

  • Bachelor's degree.
  • Minimum 3–5 years of previous sales success.
  • Ability to draw conclusions and create strategies based on metrics.
  • Strong verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Proactive approach and preference for working in a fast-paced environment.
  • Ability to work with remote field staff.
  • Ability to investigate and analyze information, draw conclusions, and solve problems efficiently.
  • Energetic, personable, goal-oriented, and team-oriented.
  • Tolerance for ambiguity and a sense of humor.
  • Technology proficiency.
  • Innovative, creative, and flexible in a changing environment.
  • Passion for CIEE's mission and global exchange.
  • Must be located in Cape Cod, Massachusetts.
  • Successful candidates must complete background, reference, education, and employment verification checks as conditions of employment.

Nice To Haves

  • B2B sales and human capital solutions experience preferred.
  • Experience with Salesforce, Microsoft Suite, and Teams preferred.

Responsibilities

  • Develop and manage relationships with new and existing host employers to generate placements across multiple program offerings within a defined territory.
  • Identify, recruit, and support host families and local coordinators to provide housing solutions for Summer Work and Travel participants when employer-provided housing is unavailable.
  • Execute outreach strategies to engage prospective host employers, renew existing accounts, and expand placement opportunities.
  • Maintain a healthy sales pipeline and consistently exceed individual sales and placement goals.
  • Provide consultative support to host employers on hiring strategies, workforce planning, and program utilization to maximize placement success.
  • Manage accounts by building strong host employer relationships, ensuring commitments are met, and identifying opportunities for growth and retention.
  • Support planning and execution of host-focused community events to strengthen relationships, provide value, and increase engagement.
  • Track and report sales activity, placement results, and account performance, adjusting outreach and engagement strategies as needed to meet goals.
  • Collaborate with compliance, participant services, and other internal teams to support host satisfaction, participant success, and program quality.
  • Respond proactively to host employer and participant needs, help resolve challenges, and ensure a positive program experience.
  • Maintain regular communication with stakeholders throughout the placement lifecycle to support successful outcomes and long-term relationships.
  • Provide proactive communication, responsiveness, and customer service to hosts, participants, host families, and community partners, with experience measured by NPS and stakeholder satisfaction results.

Benefits

  • Paid time off and parental leave.
  • Gym reimbursement program.
  • Employee Assistance Program.
  • Short-term and long-term disability coverage.
  • Six floating Fridays, subject to eligibility rules.
  • CIEE Study Abroad Program discounts.
  • 403(b) retirement plan with employer contribution.
  • Life, travel, medical, dental, and vision insurance coverage.
  • Flexible Spending Accounts and Health Savings Account for medical and dependent expenses.
  • Voluntary benefits, including identity theft protection, pet insurance, accident coverage, and critical illness coverage.
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