Regional Manager

I & MJ Gross Company•North Royalton, OH

About The Position

The Regional Manager directs the operations of several apartment communities in northeast Ohio and is responsible for the overall direction, coordination, and evaluation of these business units. The role works closely with Property Managers and Maintenance Managers to resolve higher-level resident issues, address staffing needs, recommend rental rate adjustments, and oversee preventative maintenance and repair projects. It also includes regular on-site visits and apartment inspections to assess the accuracy and timeliness of administrative and maintenance functions. The Regional Manager reviews occupancy reports to ensure applications, resident selection, and dwelling-unit assignments follow company policies and legal requirements. The role analyzes occupancy trends, turnover rates, and applicant requirements to recommend operational improvements; prepares summary reports for upper management; and provides input into marketing strategies and site improvement plans. Cost analysis supports annual budget preparation and long-range planning for major maintenance and renovations. The position also gathers project specifications and negotiates contracts with outside vendors.

Requirements

7–10 years of related mid- to upper-level management experience.
Bachelor's or Master's degree in a related field.
Proficiency with property management software.
Sound judgment and effective delegation techniques.
Stable employment history.

Nice To Haves

Knowledge of OneSite property management software.
Proven experience and results in multi-unit residential management.

Responsibilities

Direct, coordinate, and evaluate the operations of several apartment communities.
Work with Property Managers and Maintenance Managers to resolve higher-level resident issues and address staffing needs.
Suggest rental rate adjustments and oversee preventative maintenance and repair projects.
Gather quote specifications and negotiate vendor contracts for major projects.
Conduct regular on-site visits and inspect properties to assess administrative and maintenance functions.
Review occupancy reports to ensure applications, resident selection, and unit assignments comply with company policies and legal requirements.
Study occupancy trends, turnover rates, and applicant requirements and recommend operational improvements.
Prepare summary reports for upper management and provide input into marketing strategies and site improvement plans.
Perform cost analysis to support annual budgets and long-range maintenance and renovation planning.
Provide direction, leadership, and feedback to support company mission and goals.
Attain budgeted sales results and control expenses to budget.
Drive continuous process improvement and promote effective use of technology.
Evaluate, coach, and develop employees.