Regional Manager

Anytime Fitness•New Orleans, LA

About The Position

Responsible for daily operations in the club and for helping drive daily membership and personal training revenue through coaching and key performance indicators. The role supports Club Managers with daily operations, sales, member experience, team communication, reporting, and performance tracking across clubs in the district. The position is based in a customer-facing indoor gym setting with low to moderate noise. Travel may be required up to 75% annually. The employee may regularly need to stand, sit, talk, hear, reach, stoop, and kneel, and must be able to lift 50 pounds.

Requirements

Proficient in MS Office and able to learn new software.
Excellent organizational and leadership skills.
Outstanding communication and interpersonal abilities.
Ability to prioritize and handle multiple tasks simultaneously.
Proven ability to lead a team; self-starter.
High school diploma or equivalent required.
3–5 years of sales experience required.
Ability to obtain CPR, First Aid, and AED certifications is required.

Nice To Haves

Associate degree preferred.
Personal Training Certification is a plus.
CPR, First Aid, and AED certification preferred.

Responsibilities

Drive membership, training, and merchandise sales.
Review the daily sales process with Club Managers to drive sales.
Execute marketing campaigns set by the Marketing Director, including community outreach and involvement.
Post on club social media accounts to enhance engagement, community, and culture.
Focus on member experience, including appropriate follow-up with members and prospects.
Review delinquencies and ensure follow-up; collect on delinquent member accounts as necessary.
Qualify, inform, inspire, and convert prospects to club members.
Clean and maintain the club and equipment.
Perform weekly bank deposits, till counts, and inventory counts.
Help prevent cancellations and cancel or freeze memberships as necessary.
Audit personal training and client tracking.
Review and approve time-off requests and timecards weekly.
Review and analyze club reports to improve strategies and identify trends across clubs in the district.
Assist with leading weekly and monthly meetings and training events.
Bridge communication between the Regional Manager and Club Managers.
Provide regular team recognition, awareness, and reminders, including social media shoutouts, follow-up recognition, goal and performance communication, and updates on current business activities.
Serve as a main point of contact for Club Managers on daily operations and assist with their questions.
Review and break down month-end numbers and assist with tracking and communicating weekly and monthly KPIs.
Monitor personal training metrics for accuracy by reviewing PT station numbers and providing weekly updates to the team and/or Regional Manager.