Regional Manager - Self Storage - New Orleans - Remote w/Travel

Absolute Storage Management • New Orleans, LA

1d • $75,000 • Remote

About The Position

Absolute Storage Management, Inc. is seeking a Regional Manager to oversee assigned self-storage properties and their managers. The role is the first-line company representative for properties in an assigned region and reports to a Regional Director. The posting describes travel across the New Orleans area, including Louisiana, Mississippi, and the Florida panhandle, with travel by car or plane up to 60% of the time. Candidates must live in New Orleans or the surrounding area. Travel includes monthly property visits, owner and team meetings, company meetings, and industry events.

The Regional Manager is responsible for helping assigned properties meet budget and sales goals, comply with marketing and sales campaigns, and remain appropriately staffed, maintained, and operated according to company guidelines and policies. The position also oversees team training, development, staffing, retention, performance, and morale. Property visits are conducted onsite at least monthly and include audits, staff development, review of property reports and financials, and inspection of maintenance and cleanliness. Additional visits and owner meetings may take place virtually, with ongoing contact by email, phone, and Teams.

The role works with company leadership and property owners on operating and capital budgets, property performance, reporting, expenses, revenue, and property improvements. A background check will be conducted at the time of offer. A valid driver’s license and reliable transportation are required for positions involving driving.

Requirements

• At least 3 years of supervisory experience in the storage industry.
• Must live in New Orleans or the surrounding area.
• Ability to travel by car or plane up to 60% of the time.
• Valid driver’s license and reliable transportation for driving-related duties.
• Ability to complete a background check at the time of offer.

Responsibilities

• Ensure property coverage by preparing schedules and coordinating team coverage and staffing.
• Collaborate with the Training team to ensure team members are trained and developed according to company standards.
• Develop property team members and support their growth within the company.
• Collaborate with HR on performance-related issues in accordance with company policies and guidelines.
• Conduct annual performance reviews and submit them on time with feedback.
• Guide and support property teams with day-to-day questions, concerns, and property-related issues.
• Set expectations for excellent customer service and hold team members accountable.
• Lead weekly team meetings to share company updates, policies, procedures, and training, and to support team development and team building.
• Apply and ensure compliance with company policies, procedures, and core values.
• Visit each assigned property onsite at least once monthly, complete a property audit and visit checklist, and build relationships with property team members.
• Review property-level reports with onsite team members and assess revenue and budget performance.
• Audit property financials, cash drawers, and petty cash.
• Inspect property maintenance, grounds, housekeeping, and cleanliness, and ensure maintenance checklists and projects are completed.
• Review maintenance and capital expenditure projects and report their status to property owners and operational leadership.
• Maintain contact with property teams through additional virtual visits, email, phone, and Teams.
• Work with company leadership and property owners to prepare annual operating and capital budgets.
• Monitor budget performance, recommend improvements, and prepare monthly summary reports for property owners.
• Ensure properties operate within prescribed expense and revenue budgets.
• Submit accurate and timely operating reports and provide requested financial information.
• Meet with property owners to report on asset status and build professional working relationships.
• Discuss property needs and additional expenses with owners and lead property improvements as directed.

Benefits

• Semi-annual performance bonuses and a discretionary end-of-year performance bonus.
• Cell phone reimbursement.
• Remote work with office internet reimbursement.
• Mileage reimbursement.
• Education reimbursement.
• 401(k) with a 4.5% company match, immediately vested.
• Health, dental, vision, and life insurance.
• Paid time off and company holidays.
• Discount on storage units and retail items.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed