Regional Manager - Self Storage - TN - Remote w/Travel

Absolute Storage Management•Memphis, TN

12d•Remote

About The Position

Absolute Storage Management, Inc. is seeking a Regional Manager to oversee self-storage properties in the Memphis and Nashville, Tennessee market, with travel to surrounding states. Candidates must live in the Memphis or Nashville area. The position requires travel by car or plane up to 60% of the time for monthly property visits, owner meetings, team and company meetings, and industry events. The Regional Manager is the first-line representative for assigned properties and their managers and reports to a Regional Director. The Regional Manager is responsible for ensuring assigned properties meet budget and sales goals, follow marketing and sales campaigns, and are appropriately staffed, maintained, and operated in accordance with company policies and guidelines. The role also oversees team member training, development, staffing, retention, and morale. Property visits are conducted onsite at least monthly, with additional virtual visits and ongoing contact by email, phone, and Teams. Compensation includes a base salary of $70,000 or more, semi-annual performance bonuses, and a discretionary end-of-year performance bonus. Other listed offerings include cell phone, office internet, and mileage reimbursements; education reimbursement; a 401(k) with a 4.5% company match that is immediately vested; health, dental, vision, and life insurance; paid time off and company holidays; and discounts on storage units and retail items. A background check will be conducted at the time of offer. Driving-related positions require a valid driver's license and reliable transportation.

Requirements

At least 3 years of supervisory experience in the storage industry.
Must live in the Memphis or Nashville, Tennessee area.
Ability to travel by car or plane up to 60% of the time.
For driving-related duties, a valid driver's license and reliable transportation are required.
Successful completion of a background check at the time of offer.

Responsibilities

Ensure assigned properties meet budget and sales goals and comply with marketing and sales campaigns.
Ensure properties are staffed, maintained, and operated according to company guidelines and policies.
Create property schedules and coordinate property coverage and staffing with team members.
Collaborate with the Training team to ensure team members receive training and development according to company standards.
Develop property team members and support their growth within the company.
Work with HR on performance-related matters in accordance with company policies and guidelines.
Provide annual performance reviews and submit them on time with feedback.
Support property teams with day-to-day questions, concerns, and property-related issues.
Set expectations for customer service and hold team members accountable.
Lead weekly team meetings covering company updates, procedures, training, development, and team building.
Apply and uphold company policies, procedures, and core values, including the We Care culture.
Visit each assigned property onsite at least once monthly, conduct property audits, and complete property visit checklists.
Train, develop, and build relationships with property team members during property visits.
Review property-level reports with onsite team members and assess revenue and budget performance.
Audit property financials, cash drawers, and petty cash.
Inspect maintenance, grounds, housekeeping, and cleanliness standards, including offices, restrooms, and vacant units.
Complete property maintenance checklists and ensure maintenance projects are completed.
Review maintenance and capital expenditure projects, track their status, and report results to property owners and operational leadership.
Prepare annual operating and capital budgets with company leadership and property owners.
Monitor budget performance, recommend improvements, and prepare monthly summary reports for property owners.
Ensure properties operate within prescribed revenue and expense budgets.
Submit accurate and timely operating results and provide financial information as requested.
Meet with property owners, onsite or virtually as directed, to provide updates on asset status.
Build positive, professional working relationships with property owners and discuss property needs, additional expenses, and improvements as directed.
Maintain ongoing contact with property teams by email, phone, and Teams, and conduct additional virtual property visits as appropriate.
Travel for property visits, owner meetings, team and company meetings, and industry-related events.