Regional Manager

Smile Doctors • US FL Remote, FL

1d

About The Position

The Regional Manager supports a region in achieving smooth operations, high patient and team member satisfaction, and growth and profitability across its practice locations. The role facilitates implementation of new initiatives and serves as an information resource and ambassador to patients, the community, doctors, and team members. The Regional Manager coaches and develops practice teams, monitors regional culture and performance, supports staffing and schedules, and helps integrate new affiliations and operational processes. The position includes visiting each practice location at least quarterly and holding weekly discussions with location leadership.

Requirements

• Bachelor’s degree.
• Minimum of three years’ experience in a multi-unit leadership role.
• Demonstrated ability to meet or exceed performance goals.
• Problem-solving skills and ability to find creative solutions.
• Servant leadership mindset with strong coaching and conflict-resolution skills.
• Excellent time-management skills and ability to multitask and prioritize work.

Nice To Haves

• Experience in the orthodontics, dental, or healthcare industry is preferred but not required.

Responsibilities

• Build and maintain positive, productive working relationships with doctors in the region.
• Coach and develop team members at practice locations within the region.
• Serve as a cultural leader in the region and monitor and manage team morale.
• Oversee practice location performance and operations, including daily, weekly, monthly, and annual metrics.
• Understand practice location staffing models and manage staffing levels effectively.
• Support strategic decisions within the region and bring ideas and proposals to leadership for review.
• Ensure each practice location delivers the ultimate patient experience.
• Support the integration of new affiliations.
• Support implementation of new processes and initiatives by understanding each practice location’s operational needs and ensuring efficient adoption.
• Review and support management of practice location schedules and doctor coverage.
• Visit each practice location at least quarterly and conduct weekly discussions with practice location leadership.
• Act as an information resource and ambassador to patients, the community, doctors, and team members.

Benefits

• Competitive salary plus bonus opportunity.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• 401(k) plan.
• Three weeks of paid time off in the first year, plus paid holidays.
• Discounts on braces and clear aligners for the employee and family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager