Regional Manager - Operations & Market Expansion

Office Pride of San Antonio-Helotes•San Antonio, TX

About The Position

Office Pride Commercial Cleaning of San Antonio–Helotes is seeking a Regional Manager to learn and strengthen its existing San Antonio operations before taking on broader operational oversight and supporting the launch and development of additional territories. The role begins with hands-on field involvement and structured mentoring, working with current leadership to learn the organization’s customers, employees, systems, and service standards. As the manager demonstrates success, the position is expected to evolve toward multi-market responsibility. The Regional Manager will work with ownership, the Operations Manager, and supervisors to improve service delivery; develop team leaders; oversee quality, staffing effectiveness, and customer satisfaction; and use operational systems and performance reports to resolve challenges. The role also involves creating repeatable processes, evaluating future markets, and building leadership structures that enable teams to work successfully and independently. This is a full-time leadership position in San Antonio, Texas. Compensation includes a competitive base salary based on experience, with performance-based incentive opportunities to be defined. The employer describes a leadership growth path, direct access to ownership, a people-first environment, and a commitment to operational excellence.

Requirements

At least 5 years of operations or multi-site management experience.
At least 3 years of demonstrated people leadership.
Strong experience coaching teams and developing emerging leaders.
Ability to balance customer satisfaction, employee engagement, and operational results.
Strong organizational, analytical, and communication skills.
Comfort working in the field, including evening hours.
Willingness to travel as the organization expands.
Demonstrate professionalism, honesty, respect, accountability, and a strong work ethic.

Nice To Haves

Experience in commercial cleaning, facilities, hospitality, or another service-based business.

Responsibilities

Learn existing operations through hands-on field involvement and structured mentoring.
Partner with ownership, the Operations Manager, and supervisors to strengthen service delivery.
Coach and develop team leaders and supervisors.
Oversee quality assurance, inspections, staffing effectiveness, and customer satisfaction.
Use operational systems and performance reports to identify and resolve challenges.
Develop consistent processes that can be replicated across multiple markets.
Help evaluate, establish, and support future market expansion.
Build a leadership structure that enables teams to perform successfully and independently.