Senior Manager, Market Expansion & Operations Strategy

Gatik AI • Phoenix, AZ

4d • Hybrid

About The Position

Gatik is seeking a strategic, execution-focused Senior Manager to lead the expansion and maturation of its autonomous trucking operations in new markets. The role owns market expansion, launch, and maturity strategy, and defines how operations manages fleet operations and maintenance across each stage of a market’s lifecycle. The position partners with Commercial Operations (Business Development) to align expansion with customer demand and works with Operational Excellence to develop sustainable operating models. It also collaborates with senior leaders across Market Operations, Fleet Maintenance, Safety, Product, and Engineering to create end-state strategies that account for customer and regional differences while maintaining safety and quality and enabling scalable, repeatable growth through problem solving, continuous improvement, and lean practices. The role reports to the Manager Title. It is hybrid, with three days per week in Phoenix, Arizona, or Dallas-Fort Worth, Texas.

Requirements

• Bachelor’s degree in Engineering, Operations Management, Business, Supply Chain, or a related field, or equivalent practical experience.
• 12 or more years of experience in operations, strategy, or expansion roles, including 6 or more years in senior leadership.
• Experience leading market expansion and scaling fleet and maintenance operations across several regions.
• Experience developing end-state strategies that account for customer and regional differences.
• Experience partnering with commercial or business development teams and VP-level leaders.
• Expert skill in structured problem solving, continuous improvement, and lean practices.

Responsibilities

• Assess each market’s operational maturity and develop strategies and playbooks for expansion, launch, and growth, establishing a path from current operations to scalable, lean-based operations.
• Define how operations manages fleet operations and maintenance together, and develop end-state operating strategies that account for customer and regional variations.
• Monitor trends, recurring challenges, and emerging risks across markets, translating them into strategic priorities and proactive solutions.
• Partner with Commercial Operations (Business Development) to understand customer demand and requirements, assess operational feasibility, and align expansion plans with commercial commitments.
• Work with Operational Excellence to ensure expansion and maturity strategies are supported by sustainable work, management, and improvement systems.
• Lead structured problem solving and apply lean practices to improve cost, quality, and speed to maturity; incorporate lessons learned into playbooks and standards.
• Partner with VP-level leaders and lead cross-functional programs across Market Operations, Fleet Maintenance, Safety, Product, and Engineering to deliver expansion goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior