Market Expansion Account Manager

Saia • Johns Creek, GA

4d

About The Position

The Market Expansion Account Manager manages customer relationships within an assigned portfolio to support revenue growth and business expansion. The role serves as a strategic sales partner, promoting transportation solutions that strengthen customer value and contribute to organizational performance. It includes identifying and pursuing new business, maintaining customer relationships, assessing account performance, collaborating on solutions, and adapting to changing customer assignments and market conditions. Some travel, including overnight travel, may be required.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.

Nice To Haves

• Bachelor's degree in business or a related field.
• 5+ years of LTL sales experience.
• Experience using Microsoft Office applications, Microsoft Teams, and Power BI.

Responsibilities

• Identify and pursue new business opportunities through outbound prospecting, including phone calls, emails, virtual meetings, recorded video messaging, and lead generation.
• Develop and maintain relationships with prospective and existing customers to drive revenue growth, strengthen retention, and increase share of wallet.
• Conduct customer business reviews and evaluate account performance to identify growth opportunities and expand service offerings.
• Collaborate with internal business partners to develop solutions that secure new business and improve account profitability.
• Analyze customer, market, and sales data to identify strategic growth opportunities and prioritize business development activities.
• Address customer concerns and service-related issues through communication, negotiation, and problem-solving.
• Adapt to changing customer assignments, business priorities, and market conditions while maintaining accurate account and sales activity information in company systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED